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  • Member You - 4 Quick Tips To Stop Spam Robots Getting Your Email While Maintaining Customer Service

    The Most Important Thing In E-Commerce
    When developing a website, one can quickly get so immersed that you can lose the forest for the trees. When this occurs, you risk failing to emphasize the most important thing in e-commerce.Generating traffic. Traffic is the single most important thing in e-commerce. Traffic is the number of visitors your site receives. You site must be designed to attract traffic from as many sources as
    the support staff, and while these do exist, they are practically unused because they simply don't offer a good return.

    2. Use a lead in question before supplying an address. This is a simple tactic using good ASP or PHP programming which asks the user a simple question - such as who they want to contact or what they need help with and then follows up with either a mail form, a faq, a contact addr

    Why Being Aggressive Won't Get You Sales
    When people are asked to think of less than successful salesman, one of the unpleasant characteristics that springs to mind is them being pushy or aggressive.The usual memory is of looking for a new car or used car! We have all had experiences when the salesman hasn’t stopped talking and you sense yourself being pushed to say ‘yes’. You find yourself signing on the dotted line!Too
    One of the most important things for a website which hopes to provide good quality support is to be readily contactable and the best way of doing this has been to provide a support email address. Unfortunately, such addresses are easily harvested by spam robots, who's task is simply to trawl the internet looking for 'naked' or poorly concealed email addresses and adding them to the spammers lists.

    Traditional tricks to combat this included replacing the '@' with an 'at', hiding the email address amongst meaningless HTML like this so it would display on the page but be all but unreadable in the code, or replacing the periods with the word 'dot'. The first and third tricks are also used by spammers to hide web addresses from filters in their e-mails, and the second trick is actually learned from spammers who want to hide words marked heavily by Bayesian filters. In the eternal battle between spammers and the good guys, these types of tactics are continually developed and then integrated into spammers robots and while they still offer some protection, it only makes it slightly harder for spammers to get your address, not impossible.

    There are however alternatives, enabling you to offer good customer service without opening yourselves up to massive spamming.

    1. Use Live Support - A live support module is appreciated by users because they can get an answer right on the spot. If you can afford the staff to man it then it is well worth it for this reason alone. The anti-spam implications are also clear, as the robot needs it's own built in spammer to annoy the support staff, and while these do exist, they are practically unused because they simply don't offer a good return.

    2. Use a lead in question before supplying an address. This is a simple tactic using good ASP or PHP programming which asks the user a simple question - such as who they want to contact or what they need help with and then follows up with either a mail form, a faq, a contact addre

    Writing Effective Ad Copy
    When writing an ad copy, there are some things to take into consideration. While this article will not tell you how to write a sales ad it will give you some insight to what a sales ad should contain to be effective. Implement these ideas in every sales ad that you write and you will end up with a good ad copy that will sell.The first thing to understand is that most products sold on the
    raditional tricks to combat this included replacing the '@' with an 'at', hiding the email address amongst meaningless HTML like this so it would display on the page but be all but unreadable in the code, or replacing the periods with the word 'dot'. The first and third tricks are also used by spammers to hide web addresses from filters in their e-mails, and the second trick is actually learned from spammers who want to hide words marked heavily by Bayesian filters. In the eternal battle between spammers and the good guys, these types of tactics are continually developed and then integrated into spammers robots and while they still offer some protection, it only makes it slightly harder for spammers to get your address, not impossible.

    There are however alternatives, enabling you to offer good customer service without opening yourselves up to massive spamming.

    1. Use Live Support - A live support module is appreciated by users because they can get an answer right on the spot. If you can afford the staff to man it then it is well worth it for this reason alone. The anti-spam implications are also clear, as the robot needs it's own built in spammer to annoy the support staff, and while these do exist, they are practically unused because they simply don't offer a good return.

    2. Use a lead in question before supplying an address. This is a simple tactic using good ASP or PHP programming which asks the user a simple question - such as who they want to contact or what they need help with and then follows up with either a mail form, a faq, a contact addr

    St. Paul's Second Letter To The Internet Marketers
    I read the first lesson in church today. It was Paul’s second letter to the Corinthians, Chapter 8, starting from verse 1. As I was reading verses 11 and 12, I almost stopped, and had to collect myself to continue reading.To save you trying to find a Bible, verse 10 says “I want to suggest that you finish what you started to do a year ago”, and verse 11 is even better – it says “Let your
    trick is actually learned from spammers who want to hide words marked heavily by Bayesian filters. In the eternal battle between spammers and the good guys, these types of tactics are continually developed and then integrated into spammers robots and while they still offer some protection, it only makes it slightly harder for spammers to get your address, not impossible.

    There are however alternatives, enabling you to offer good customer service without opening yourselves up to massive spamming.

    1. Use Live Support - A live support module is appreciated by users because they can get an answer right on the spot. If you can afford the staff to man it then it is well worth it for this reason alone. The anti-spam implications are also clear, as the robot needs it's own built in spammer to annoy the support staff, and while these do exist, they are practically unused because they simply don't offer a good return.

    2. Use a lead in question before supplying an address. This is a simple tactic using good ASP or PHP programming which asks the user a simple question - such as who they want to contact or what they need help with and then follows up with either a mail form, a faq, a contact addr

    Follow Up Focus
    How effective is your follow up? Do you follow up? So many businesspeople and salespeople fail to follow up with prospects, clients, and associates. However, follow up is a critical part of business existence and growth.Many people tell me they just don’t have time to follow up. I submit they don’t have time not to follow up! The key to successful follow up is developing a tracking system
    ves, enabling you to offer good customer service without opening yourselves up to massive spamming.

    1. Use Live Support - A live support module is appreciated by users because they can get an answer right on the spot. If you can afford the staff to man it then it is well worth it for this reason alone. The anti-spam implications are also clear, as the robot needs it's own built in spammer to annoy the support staff, and while these do exist, they are practically unused because they simply don't offer a good return.

    2. Use a lead in question before supplying an address. This is a simple tactic using good ASP or PHP programming which asks the user a simple question - such as who they want to contact or what they need help with and then follows up with either a mail form, a faq, a contact addr

    The Conference Rate in Los Angeles
    I was making arrangements to attend a conference in Los Angeles, California.As a frequent flyer, I receive award coupons offering a 50% discount from normal hotel rates. I contacted the call center of a major hotel chain to make my reservation.The reservations clerk was friendly and very helpful. She took my name and contact numbers. She confirmed the dates, my room preference and
    the support staff, and while these do exist, they are practically unused because they simply don't offer a good return.

    2. Use a lead in question before supplying an address. This is a simple tactic using good ASP or PHP programming which asks the user a simple question - such as who they want to contact or what they need help with and then follows up with either a mail form, a faq, a contact address or a combination of these things. When well programmed the spammer needs to make custom code in their robot to get past it - in other words it is more trouble than getting the email address manually.

    3. Use an image - or better yet a series of images. Software that recognises images does exist and is used, but again it is nowhere near as prevalent as software that reads text and generally is more trouble than it is worth for a spammer.

    4. Use a telephone number. One thing people like is actually knowing that a person is dealing with their enquiry. There is still no better way of doing this than offering telephone support. Toll free numbers are best, but even VoIP calling or a regular number will work as a means of contact.

    Regardless of the method you use to offer your customer support, the most important thing to remember is that your customer wants a response and wants to know their problem is being worked on. It's possible to design a very elaborate system to stop spammers getting through to you, but if you stop your customers getting through to you then you've rather defeated the purpose.

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