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  • Member You - Start Using Web Site Analysis Tools - Top 5 Mistakes to Avoid

    A Simple Plan for Starting a Business
    Starting a business, whether it is a 'small business' where you work out of an office or a 'home based business' you run out of a corner of your bedroom, you can drastically change your life through a very simple plan.Starting a business is not something you jump into. When you are working a simple plan, starting a business is something you GROW into.How do you make a simple plan for growth when starting a business?1. Groundwork of your simple plan is crucial when starting a business.Find someone that was successful in starting a business in your industry, watch them, interview them, find out everything you can about what they did when they were starting a bus
    n).

    2) Site owners or site section owners are not trained to understand the analysis reports:

    At most organizations, site owners or business owners for a specific sub site can not leverage the reports of Web site analysis tools as many of them don’t understand the benefits of such a measurement’s approach. eBusiness managers need to explain as a first step the benefits and the importance of thi

    Contract Management Procedures
    Contract management procedures can be implemented using a software system or with the help of a contract management consultant. Many corporate organizations automate the process associated with establishing contracts with suppliers using such programs. The system manages the termination, conclusion and renewal of contracts. Well-established contract management procedures help to synchronize service delivery and rapport with suppliers and contributors. They also help in the management of risks related to contract performance.An important factor for contract management to be successful is to have procedures that are efficient. This helps an organization choose competent providers and clearly define their requirements. Co
    Web site analysis tools can contribute to design decisions to improve visitors’ online experience but also to inform site owners, business owners about the performance of their Web sites. However, in many cases, eBusiness Managers, Webmasters or Web operations managers, start deploying Web site analysis tools just as a ‘nice to have’ tool. Instead of measuring performance and comparing it to the business objectives, they mostly communicate the raw analysis data to senior management, without any further explications or any recommendations for site improvements. To exploit the value that Web site analysis tools can provide, the following major pitfalls should be avoided:

    1) Business objectives not set for individual sections of the site:

    At most organizations, business owners responsible for a sub part of the corporate Web site have not defined their specific business objectives of their sub parts. For example, a sub part of a Web site could be customer support, which can be further broken down into self-service tools (e.g. frequently asked questions, download of drivers, etc.), support contact information, warranties, user manuals, etc. Measuring the performance of a site or a sub part of the site is only valuable, if the measured performance can be compared against the targeted objectives. If business owners do not set business objectives, the analysis cannot determine the site’s performance. eBusiness managers or Web operation managers that are in charge of deploying Web site analysis tools need to help business owners defining the detailed business objectives of their Web site’s sub parts (read also, "Who Should Set Business Objectives”, Steve Telleen).

    2) Site owners or site section owners are not trained to understand the analysis reports:

    At most organizations, site owners or business owners for a specific sub site can not leverage the reports of Web site analysis tools as many of them don’t understand the benefits of such a measurement’s approach. eBusiness managers need to explain as a first step the benefits and the importance of this

    If You Don't Know Where You Have Been, It Will Be Hard To Get Where You Want
    Have you ever experienced a sales slump? Or just not achieved the results that you thought you should have? If you have been selling for at least 4-5 years, I guarantee you have had some tough months, or even a difficult sales year.Success in selling requires many skills, attitudes, abilities and personal values. When a salesperson experiences a down cycle in his success, it is impossible to look at just one single area in order to determine where the problem is. For example, if you are having trouble closing sales, is it because you are poor at closing skills, or could it be that you may be trying to close poor prospects?Determining where the problem is, in a sliding sales career or poor month, requires inform
    stly communicate the raw analysis data to senior management, without any further explications or any recommendations for site improvements. To exploit the value that Web site analysis tools can provide, the following major pitfalls should be avoided:

    1) Business objectives not set for individual sections of the site:

    At most organizations, business owners responsible for a sub part of the corporate Web site have not defined their specific business objectives of their sub parts. For example, a sub part of a Web site could be customer support, which can be further broken down into self-service tools (e.g. frequently asked questions, download of drivers, etc.), support contact information, warranties, user manuals, etc. Measuring the performance of a site or a sub part of the site is only valuable, if the measured performance can be compared against the targeted objectives. If business owners do not set business objectives, the analysis cannot determine the site’s performance. eBusiness managers or Web operation managers that are in charge of deploying Web site analysis tools need to help business owners defining the detailed business objectives of their Web site’s sub parts (read also, "Who Should Set Business Objectives”, Steve Telleen).

    2) Site owners or site section owners are not trained to understand the analysis reports:

    At most organizations, site owners or business owners for a specific sub site can not leverage the reports of Web site analysis tools as many of them don’t understand the benefits of such a measurement’s approach. eBusiness managers need to explain as a first step the benefits and the importance of thi

    The Race of a Lifetime
    It is a clear crisp morning. You have been training for this day for a while now. You look around and see that you are not alone. Hundreds of others have joined you on this day, all looking for the same result.Every participant on this morning awoke ready to show they are the best. You ready your position, waiting for the gun to fire, and suddenly…your off!With everyone moving in unison, you soon realize that this race will not be easy. You keep moving forward. You’ve worked too hard to stop. You WILL finish.This race is not like other races. This is personal. What question would make people of average background achieve such greatness? Very simply…If you were in a race for success, would y
    ate Web site have not defined their specific business objectives of their sub parts. For example, a sub part of a Web site could be customer support, which can be further broken down into self-service tools (e.g. frequently asked questions, download of drivers, etc.), support contact information, warranties, user manuals, etc. Measuring the performance of a site or a sub part of the site is only valuable, if the measured performance can be compared against the targeted objectives. If business owners do not set business objectives, the analysis cannot determine the site’s performance. eBusiness managers or Web operation managers that are in charge of deploying Web site analysis tools need to help business owners defining the detailed business objectives of their Web site’s sub parts (read also, "Who Should Set Business Objectives”, Steve Telleen).

    2) Site owners or site section owners are not trained to understand the analysis reports:

    At most organizations, site owners or business owners for a specific sub site can not leverage the reports of Web site analysis tools as many of them don’t understand the benefits of such a measurement’s approach. eBusiness managers need to explain as a first step the benefits and the importance of thi

    Freebie Seekers? Turn Them Into Clients and Referrers - or Turn them Far, Far Away
    Many service business owners these days are "giving away" their business services – and then wonder why people aren't hiring them in droves. In the name of "marketing," business owners are providing way too much information for free. Some shifts in thinking are necessary if these business owners expect to be in business years from now. Even trained coaches, I believe, do too much pro-bono work. Why? They say that they need to practice, but the bottom line, IMO, is that they don't value their gifts.Shifts in thinking and action need to occur. One place to start is by moving yourself from an employee mentality, where you "give information for free because your company is paying you and it's just what you do
    rformance can be compared against the targeted objectives. If business owners do not set business objectives, the analysis cannot determine the site’s performance. eBusiness managers or Web operation managers that are in charge of deploying Web site analysis tools need to help business owners defining the detailed business objectives of their Web site’s sub parts (read also, "Who Should Set Business Objectives”, Steve Telleen).

    2) Site owners or site section owners are not trained to understand the analysis reports:

    At most organizations, site owners or business owners for a specific sub site can not leverage the reports of Web site analysis tools as many of them don’t understand the benefits of such a measurement’s approach. eBusiness managers need to explain as a first step the benefits and the importance of thi

    Editorial Calendars: A Key to Publicizing Your Business
    What is the one thing that all of the best public relationsagencies do every year? They research and compile editorial calendars from publicationsthat are pertinent to their client's business. You should too. What's an editorial calendar? Editorial calendars are schedules of what topics a publicationplans for cover for a particular month. For example, the INC.editorial calendar for July 2003http://www.inc.com/advertise/magazine/calendar.html states thatthey're writing an article on various business services. Bingo! If you feel that you can contribute to this particular topic,n).

    2) Site owners or site section owners are not trained to understand the analysis reports:

    At most organizations, site owners or business owners for a specific sub site can not leverage the reports of Web site analysis tools as many of them don’t understand the benefits of such a measurement’s approach. eBusiness managers need to explain as a first step the benefits and the importance of this performance measurement as integral part of their Web performance measurement program. The second step includes explaining of what is measured and how the measured data can help business owners to further improve their sub-parts of the site (e.g. changing navigation or cross-linking sections, providing and updating section with ‘most used links’, etc.). If business owners are not sensibilized and/or not trained how to leverage value out of the Web site analysis report, they most likely will not even start reading the reports and all efforts in measuring Web site performance using Web site analysis tools is wasted.

    3)Data points of Web site analysis tools are not related to each another:

    Web site analysis tools measure data points for a defined time period such as number of viewed pages, number of unique visitors, number of visits, etc. However, these data points do not provide any value. For example a high number of viewed pages may indicate that site visitors are lost within the navigation and browse a lot of pages to find what they are looking for versus a lower number of viewed pages, which may indicate that site visitors find directly their information in few clicks due to effective site navigation. It is crucial that Web analysts, relate the individual data points to derive value that can be translated into site improvements and that the value can be communicated to business owners to inform them about their specific site performance. For example to measure the effectiveness of online support, Web analysts should measure and relate the following key performance indicators (KPI):

    • a) Stickiness = total amount of time spent viewing all p

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