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    begin your call sounding excited when she is
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    Immediately establish rapport on cold-calls by matching your prospect's voice qualities - tone, pace, and emotion. Matching the emotion, or mood, of your prospect is key. If you begin your call sounding excited when she is
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    by matching your prospect's voice qualities - tone, pace, and emotion. Matching the emotion, or mood, of your prospect is key. If you begin your call sounding excited when she is
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    tone, pace, and emotion. Matching the emotion, or mood, of your prospect is key. If you begin your call sounding excited when she is
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    on, or mood, of your prospect is key. If you begin your call sounding excited when she is
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    begin your call sounding excited when she is not, you will be immediately branded as a salesperson, and the prospect's guard will be way up.

    By matching her emotion, you immediately get her thinking "this person is

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