e in definition is slight but powerful. The ability to lead is the ability to create a culture of service, not only from employees to management, but from leader to employees. A culture of success that motivates and rewards grows morale and creates a wholesome working environment.

We've all seen the stereotypes in the movies. A clipboard carrying over zealous boss in a fast food restaurant, with little regard for his employees and their well being. For the most part, the managers of these restaurants are hard working individuals with goals, aspirations, and the desire to achieve them.

Often, the fast food manager will be someone's first boss. How they take on that role and nurture a future workforce is their responsibility. How many of us can remember our first boss? I assume the majority of you can, it was that powerful of a memory, or unfortunately, that dramatic of an experience.

Distinguishing Between a Leader and a Manager

Leaders and managers, although similar in roles are very different species. Their basic roles are the same, controlling costs, hiring and firing, and maintaining "controlled chaos" in a fast pace and demanding environment. What differentiates them is how their employees react to their method of leadership/management.

Managers: Their employees follow them because they have to.

Leaders: Their employees follow them because they want to.

The difference in definition is slight but powerful. The ability to lead is the ability to create a culture of service, not only from employees to management, but from leader to employees. A culture of success that motivates and rewards grows morale and creates a wholesome working environment.

<esire to achieve them.

Often, the fast food manager will be someone's first boss. How they take on that role and nurture a future workforce is their responsibility. How many of us can remember our first boss? I assume the majority of you can, it was that powerful of a memory, or unfortunately, that dramatic of an experience.

Distinguishing Between a Leader and a Manager

Leaders and managers, although similar in roles are very different species. Their basic roles are the same, controlling costs, hiring and firing, and maintaining "controlled chaos" in a fast pace and demanding environment. What differentiates them is how their employees react to their method of leadership/management.

Managers: Their employees follow them because they have to.

Leaders: Their employees follow them because they want to.

The difference in definition is slight but powerful. The ability to lead is the ability to create a culture of service, not only from employees to management, but from leader to employees. A culture of success that motivates and rewards grows morale and creates a wholesome working environment.

nfortunately, that dramatic of an experience.

Distinguishing Between a Leader and a Manager

Leaders and managers, although similar in roles are very different species. Their basic roles are the same, controlling costs, hiring and firing, and maintaining "controlled chaos" in a fast pace and demanding environment. What differentiates them is how their employees react to their method of leadership/management.

Managers: Their employees follow them because they have to.

Leaders: Their employees follow them because they want to.

The difference in definition is slight but powerful. The ability to lead is the ability to create a culture of service, not only from employees to management, but from leader to employees. A culture of success that motivates and rewards grows morale and creates a wholesome working environment.

a fast pace and demanding environment. What differentiates them is how their employees react to their method of leadership/management.

Managers: Their employees follow them because they have to.

Leaders: Their employees follow them because they want to.

The difference in definition is slight but powerful. The ability to lead is the ability to create a culture of service, not only from employees to management, but from leader to employees. A culture of success that motivates and rewards grows morale and creates a wholesome working environment.

e in definition is slight but powerful. The ability to lead is the ability to create a culture of service, not only from employees to management, but from leader to employees. A culture of success that motivates and rewards grows morale and creates a wholesome working environment.

Creating a culture of success, through leadership, not only makes your life easier, both professionally and personally, but also your employees and the overall management of your restaurant. Turnover is reduced, costs are better controlled, and theft declines. Why? Your employees want to be there. They want to work for and with you. Happier employees, gives rise to better hospitality, better service equals increased sales. Bottom line you make more profit.

Leadership Traits of a Leader What are some of the traits of a good leader?

Leaders want their employees to succeed.

Leaders don't allow people to fail.

Leaders want their employees to grow professionally and personally.

Leaders will promote from within.

Leaders are good role models in life.

Leaders will plan their days ahead anticipating any problems and addressing them promptly

Leaders listen.

Leaders praise in public and correct in private.

Leaders don't yell or curse.

Leaders catch their employees doing things right.

Leaders will spend 80% of their time with 80% of the employees doing things right.