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    IT Sales: Move Them From Free to Fee
    When you are in the process of your initial IT sales consultation, it is likely that you will be asked to take a look at something while you are there, For example, they may say, "We've been having a problem with this router. Could you just take a look at it please?"Don't Risk Doing More HarmWhat should you do? If it only takes a few minutes, what's the harm, right? Well, if you get started and you can’t fix it five minutes, you'll get yourself in hot water. They’re not even a paying client here and you are taking the risk of not being able to fix it quickly or doing further damage--neither of which will help you with IT sales.Back Away from the computerBe extremely cautious about sitting down at PCs or touching configurations with servers or laptops or PDAs or anything that could end up getting you in quicksand before th
    use you have set the buying criteria. They would lose just as easily if the tables were turned on them.

    So what do you do if the specifications were yours? Really it’s all a matter of a great strategy.

    Strategize the Opportunity

    If the specifications call for a product or service that you can easily fulfill, respond to the request letter for letter. This is the response the meets the request.

    If however, your products or services exceed those requested, submit another response that exceeds requested specifications.

    Auto Selling as a Career
    One of my previous careers was selling cars. I have had about 15 jobs in my lifetime and that was one of the hardest in many ways. Prior to selling cars I was in restaurant management so it was a completely new experience. One plus factor to a car sales career is that it is easy to get that kind of job. My local paper had dealer help wanted ad’s suggesting huge pay with no experience required. The first place I applied to offered me a job after a five minute interview. I went downtown for a license and started the next day. Auto dealers usually pay straight commission so they don’t have much to loose if a new hire doesn’t work out.I worked six days a week and twelve hours a day my first 2 years in the business. The first year my income was very low, even working long hours. About 1 out of 10 new salespeople lasted less than a month at this de
    Have you ever had it happened that you received a request for quotation or proposal that you knew you could easily fulfill with your product or service but sensed the same request was out to a number of other competitors.

    Did you wonder what to do about the request or even if you should answer it?

    Try Criteria Selling

    Ideally, you are the salesperson who helped the prospect create the specifications in the first place. By that I mean you were first in the account long before the request was ever created. That meant you had sufficient time to develop a complete sales campaign with the strategy and tactics required in order to build rapport with all the decision recommenders, influencers and makers. That also means you were able to set the buying criteria, namely the ground rules. Regardless of whether the timeframe to accomplish all your activities was short or long, the sales opportunity was as simple as a one call close or as complicated as a multilevel sale, the point remains the same. The sales person who sets the specifications and buying criteria sets the ground rules for the sale.

    Simply stated, you either set the ground rules and the prospect agrees to them, which means they agree to yours, or you will lose. Here’s why. The competition knows that if the prospect agrees to their ground rules they will win. Makes sense doesn’t it. You see you cannot expect to win playing a game in which the competition has set the ground rules, in this case the specifications. They know how to win with their ground rules; you don’t know how to win with theirs. You only know how to win with yours.

    Instead you will be trying to push the ball up the hill, rather than letting it roll down. In the scenario where you do not set the buying criteria, you will undoubtedly endure frustration and an enormous amount of your most valuable asset, namely your time, being wasted on a sales opportunity that you have a slim chance of winning.

    Similarly your competition would find the situation equally frustrating and time wasteful if you had set the buying criteria and specifications. Just like you, they can’t win responding to your ground rules because you have set the buying criteria. They would lose just as easily if the tables were turned on them.

    So what do you do if the specifications were yours? Really it’s all a matter of a great strategy.

    Strategize the Opportunity

    If the specifications call for a product or service that you can easily fulfill, respond to the request letter for letter. This is the response the meets the request.

    If however, your products or services exceed those requested, submit another response that exceeds requested specifications.

    <
    Getting Paid To Do Surveys – You Can Start Getting Paid To Do Surveys TODAY!
    Are you ready to begin Getting Paid To Do Surveys? Well, this is a great place to start, because there are dozens of companies waiting to help you begin Getting Paid To Do Surveys. The question remains though, if I want to begin Getting Paid To Do Surveys, where do I start? This article will raise 3 important questions to help you determine if you can begin Getting Paid To Do Surveys.Getting Paid To Do Surveys - Question #1 - Do you have the time?As with most things in life, there is no such thing as a free lunch. As you begin Getting Paid To Do Surveys, you will soon realize that this is no "get rich quick" scheme. Before you get disappointed though, I can tell you that you can begin Getting Paid To Do Surveys and you can earn a VERY good living doing them. All from the comfort of your own living room! You just need to make sure that
    fficient time to develop a complete sales campaign with the strategy and tactics required in order to build rapport with all the decision recommenders, influencers and makers. That also means you were able to set the buying criteria, namely the ground rules. Regardless of whether the timeframe to accomplish all your activities was short or long, the sales opportunity was as simple as a one call close or as complicated as a multilevel sale, the point remains the same. The sales person who sets the specifications and buying criteria sets the ground rules for the sale.

    Simply stated, you either set the ground rules and the prospect agrees to them, which means they agree to yours, or you will lose. Here’s why. The competition knows that if the prospect agrees to their ground rules they will win. Makes sense doesn’t it. You see you cannot expect to win playing a game in which the competition has set the ground rules, in this case the specifications. They know how to win with their ground rules; you don’t know how to win with theirs. You only know how to win with yours.

    Instead you will be trying to push the ball up the hill, rather than letting it roll down. In the scenario where you do not set the buying criteria, you will undoubtedly endure frustration and an enormous amount of your most valuable asset, namely your time, being wasted on a sales opportunity that you have a slim chance of winning.

    Similarly your competition would find the situation equally frustrating and time wasteful if you had set the buying criteria and specifications. Just like you, they can’t win responding to your ground rules because you have set the buying criteria. They would lose just as easily if the tables were turned on them.

    So what do you do if the specifications were yours? Really it’s all a matter of a great strategy.

    Strategize the Opportunity

    If the specifications call for a product or service that you can easily fulfill, respond to the request letter for letter. This is the response the meets the request.

    If however, your products or services exceed those requested, submit another response that exceeds requested specifications.

    If You Never Do Customer Service Training, Do This
    What's the problem with customer service? Everywhere you look, customer-facing employees are surly and undertrained. It's not even their fault, half the time: they're underpaid and unsupervised, more often than not.And companies vow to change the situation, and commit themselves to service. They spend millions on ad campaigns to convince customers to give them another chance. And they miss, regrettably often, a basic piece of the puzzle that would make a difference for their customer support staff AND for their customers.The magic bullet is this: managers need to teach customer service people that saying I'm Sorry isn't the same as saying any of these things:1) I made a mistake. 2) Our company is responsible. 3) You're getting your money back. 4) I am incompetent, or even 5) You are right.Sure, it wou
    nd rules for the sale.

    Simply stated, you either set the ground rules and the prospect agrees to them, which means they agree to yours, or you will lose. Here’s why. The competition knows that if the prospect agrees to their ground rules they will win. Makes sense doesn’t it. You see you cannot expect to win playing a game in which the competition has set the ground rules, in this case the specifications. They know how to win with their ground rules; you don’t know how to win with theirs. You only know how to win with yours.

    Instead you will be trying to push the ball up the hill, rather than letting it roll down. In the scenario where you do not set the buying criteria, you will undoubtedly endure frustration and an enormous amount of your most valuable asset, namely your time, being wasted on a sales opportunity that you have a slim chance of winning.

    Similarly your competition would find the situation equally frustrating and time wasteful if you had set the buying criteria and specifications. Just like you, they can’t win responding to your ground rules because you have set the buying criteria. They would lose just as easily if the tables were turned on them.

    So what do you do if the specifications were yours? Really it’s all a matter of a great strategy.

    Strategize the Opportunity

    If the specifications call for a product or service that you can easily fulfill, respond to the request letter for letter. This is the response the meets the request.

    If however, your products or services exceed those requested, submit another response that exceeds requested specifications.

    If You Want To Sell More, Go The Extra Mile
    Scripture teaches us that when we are asked to go one mile, go another one.Every self-help author I have ever known or read has in some way espoused this critical philosophy.Let me take an excerpt from one of the books by one of my mentors, the late Og Mandino. (A Better Way to Live.)“Today and every day, deliver more than you are getting paid to do. The victory of success will be half won when you learn the secret of putting out more than is expected in all that you do. Make yourself so valuable in your work that eventually you will become indispensable. Exercise your privilege to go the extra mile, and enjoy all of the rewards you receive. You deserve them.”I couldn’t have said it any better.How can you go the extra mile in sales? The following are a few examples. Some may relate to you and some may not. T
    stead you will be trying to push the ball up the hill, rather than letting it roll down. In the scenario where you do not set the buying criteria, you will undoubtedly endure frustration and an enormous amount of your most valuable asset, namely your time, being wasted on a sales opportunity that you have a slim chance of winning.

    Similarly your competition would find the situation equally frustrating and time wasteful if you had set the buying criteria and specifications. Just like you, they can’t win responding to your ground rules because you have set the buying criteria. They would lose just as easily if the tables were turned on them.

    So what do you do if the specifications were yours? Really it’s all a matter of a great strategy.

    Strategize the Opportunity

    If the specifications call for a product or service that you can easily fulfill, respond to the request letter for letter. This is the response the meets the request.

    If however, your products or services exceed those requested, submit another response that exceeds requested specifications.

    You Can't Do It All Yourself
    As the economy improves, so does the outlook for small business. That may mean you'll find way too many things to do and not enough time for you or your staff to complete them. Or maybe you've been solo for a while and have decided your business is growing enough to need help.What do you do? Hire full or part time employees? Outsource to an independent contractor?Before you decide, take the time to define the position. Create a job description. What do you want the person to do? What are you willing to give up total control over? What level of experience or education must the person have? Documenting the responsibilities of the position will help you decide. And it will help you hire the right person the first time.Consider the IRS' 20 point checklist when determining employee vs. independent contractor. A good interpretation of
    use you have set the buying criteria. They would lose just as easily if the tables were turned on them.

    So what do you do if the specifications were yours? Really it’s all a matter of a great strategy.

    Strategize the Opportunity

    If the specifications call for a product or service that you can easily fulfill, respond to the request letter for letter. This is the response the meets the request.

    If however, your products or services exceed those requested, submit another response that exceeds requested specifications.

    Furthermore, should you have the ability to far exceed the request, create a third response. This is the one that totally surpasses requirements.

    At this stage you might be asking yourself why go to this length when you have set the ground rules. The reason is simple. You can never assume you have no competition. That is the most fatal flaw in all of selling. If anything, you must recognize there is competition for everything, including your account. Otherwise, you become complacent and believe you are the only game in town, which of course is utter folly.

    Naturally with each separate response you identify the features, advantages and benefits of the respective submissions. You ensure they are clearly spelled out so that the prospect can identify exactly what cost would be paid for each submission. Your job, which should never be ignored or abdicated to someone else, is to ensure the value of each proposition is clearly stated and understood by your prospect. It is silly to assume the buyer can make the distinctions by themselves. Your role as the salesperson is to assist the buyer understand what each level of investment buys and what the value to them becomes. That takes a salesperson that understands their products, prices, practices, processes, policies, procedures and programs very well. The salesperson must articulate this effectively through meaningful communication.

    And of course, it is always best to present these responses in person. The reason is simple. If you have spent the time and energy to set the ground rules, part of a winning strategy is to present your proposals in person. At a very minimum, this gives you another opportunity to be face to face with your prospect. And B2B selling is all about face time with your prospect.

    Reverse the Play

    Now lets reverse this scenario. Suppose you are not the supplier who set the specifications. In this case you must contact the requestor and speak to the person or committee that created the specifications. To simply respond without talking to the specification writers is no better that shooting in the dark. You will be spending your valuable time responding not

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