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    Basic Management Skills
    Recent studies have shown that industrial supervisors are working at less than 60 % of their potential. Basic management skills training is guaranteed to change all this and at such little costManager in contextMost of my adult life has been spent working as a supervisor or manager on industrial projects throughout the world. As the years passed I have become more and more convinced that the supervisor is the most critical of all roles in industry. The supervisor controls the key organizational ground that separates management from the workforce, which is fundamental to introducing and sustaining effective change.Unfortunately, many managers are given their demanding roles without adequate preparation. People are commonly promoted into management and supervisory positions without being given the basic skills to be a manager. As a result millions of dollars are lost each year and so many personal ambitions are never realized.Born to leadMany people believe that good manag
    to see if they line up with everyone else. If they feel a discrepancy between where they are and where everyone else is, they will most likely conform to the group standard. Consider the following ways you can enhance the effects of social validation to your benefit:

    1. The larger the group, the better. The larger the group, the more people will conform. Social theory shows us that when a group grows, so does conformity to that group.

    2. The greater the familiarity, the better. The more a person can identify with the group, the more that person will be influenced to change their behavior and/or opinions. Social validation is more powerful when we observe people we consider to be just like us.

    3. The clearer the principle of social validation, the better. Find the best use of social validation in your product or service. Is it the best selling, the most popular, used by the elite, the fastest growing? Is it part of a trend or is it the industry standard? Who uses it? Do you have testimonials from other clients or users?

    Do you recall MCI's "Friends and Family" campaign? The result was a gain of ten million customers in less than ten years! If we believe friends and family--p

    Smell It - Buy It!
    I always knew lemon scent reminded me of something and I am not thinking about lemon :) There is much deeper understanding in scents (and flavors)– they take back to the past and dig deep into your brain. Remember Marcel Proust ritual consumption of tea and biscuits?It is just too bad (?) we can't smell though screen ;)Researches say smells can affect a shopper's behavior. For this reason they have made significant strides in analyzing how consumers respond to scents. Melon draws nearly universal feeling of friendliness, youthfulness and happiness; Americans think vanilla brings out feeling of comfort, while French consider it elegant and feminine. Consequently, stores are trying to put consumers in a spending mood and for this reason spend more and more money to determine what scent is most appropriate for their consumer type.For example, 'Select comfort', a nationwide U.S. chain of bedding stores decided for following scent: mix of cashmere wood, amber, cardamom, cinnamon and bergamot. The scent suppose
    We are social animals. We all have an innate desire to belong to a social group. It is precisely because we value this sense of belonging so highly that the more other people find an idea, trend, or position appealing or correct, the more correct that idea becomes in our own minds. We tend to change our perceptions, opinions, and behaviors in ways that are consistent with group norms. Even if we don't admit it, or maybe even realize it, we care about what others think. As such, we use others' behavior as a guide in establishing the standard for the choices and decisions we make.

    Researchers from Arizona State University reported that before one of Billy Graham's televised crusades, his organization had coached thousands of volunteers on when to come up front, when to sing, and when to clap, all to give the appearance of great, religious intensity. People manning the phones were even instructed to pretend they were talking to people when the camera came their way so it appeared as though they were getting a huge volume of calls. This would give social validation to the at-home audience that this charity was popular and an acceptable organization to which to donate your money.

    Your video rental stores use social validity as a means of increasing rentals on high-profit movies. Older movies return the highest profit for video rental stores. When storeowners noticed that many customers check the return stacks to see what videos other people were watching, they had workers put older movies into the return bin. Social validation increased the rentals of the older movies significantly.

    The more a brand is advertised, the more popular and familiar it is perceived to be. We as consumers somehow infer that something is popular simply because it is advertised. When people are buying gifts for others, social proof is one of the most effective tactics that a salesclerk can use."

    Many salespeople find great success in telling clients that a particular product is their "best-selling" or "most popular" on hand because such a tactic increases the social validation of the product in the mind of the buyer. When customers feel that something is more popular, they spend more money to acquire it, even if there is no proof other than the salesperson's word. So it is with advertising: Simply asserting that a product is in super-high demand or that it is the most popular or fastest selling, etc., seems to provide proof enough! When consumers think a product is popular, that's often all they need to go out and buy it.

    The creation and use of social validation is rampant: Clubs make their spots look like "the place to be" by allowing huge waiting lines to congregate outside their facilities, even when the place is practically empty inside. Salespeople often recount the many other people who have purchased the item in question. Sales and motivation consultant, Cavett Robert, said it best: "Since 95 percent of the people are imitators and only 5 percent initiators, people are persuaded more by the actions of others than by any proof we can offer."

    The Law of Social Validation is in action all the time, everywhere: publicly passing the donation plate to help with a community project; doing the wave at sporting events; going to popular dance clubs when you don't enjoy the surroundings; being afraid to raise your hand in class to ask a question; franchise owners having their athletes sign their contracts in public; stacking the top ten most popular books right in the entryway of a bookstore; choosing restaurants according to which have the longest lines or the most cars; choosing movies according to which ones everyone is talking about; washing our hands in public restrooms only when somebody else is watching; and restaurants seating their first patrons near the window for everyone else to see.

    Sometimes theaters even employ "professional audience members," or claques, to start laughter, clapping, and even standing ovations! When audience members see others stand and cheer or applaud, they are more inclined to do so. Performers commonly "salt the tip jar" by placing some money in the jar themselves. When people see that others have already made contributions, they assume this is the appropriate and acceptable thing to do. Salting the tip jar is a common practice among pianists, bartenders, bus drivers, and even the homeless on the street. Even in churches, the practice of "salting the collection plate" is often employed. People are more inclined to donate if they are passed a plate that already holds some bills.

    The power of social validation can be used to your benefit in any persuasive situation. If your product or service is socially validated, people are most likely to use it or to switch to it. People are always looking around and comparing themselves to see if they line up with everyone else. If they feel a discrepancy between where they are and where everyone else is, they will most likely conform to the group standard. Consider the following ways you can enhance the effects of social validation to your benefit:

    1. The larger the group, the better. The larger the group, the more people will conform. Social theory shows us that when a group grows, so does conformity to that group.

    2. The greater the familiarity, the better. The more a person can identify with the group, the more that person will be influenced to change their behavior and/or opinions. Social validation is more powerful when we observe people we consider to be just like us.

    3. The clearer the principle of social validation, the better. Find the best use of social validation in your product or service. Is it the best selling, the most popular, used by the elite, the fastest growing? Is it part of a trend or is it the industry standard? Who uses it? Do you have testimonials from other clients or users?

    Do you recall MCI's "Friends and Family" campaign? The result was a gain of ten million customers in less than ten years! If we believe friends and family--pe

    Private Practice Marketing: 12 Ideas to Build Your Psychology Practice That You Can Implement Right
    1. Create brochures for your general practice and for each specialty or niche service.2. Develop or polish your networking skills and network with strategic professionals (referral sources) and/or members of your niche market.3. Develop a seminar or workshop related to your niche service.4. Have a monthly or quarterly newsletter and send it to referral sources, clients and past clients and other people you have met through networking.5. Host an open house and send out invitations to get the attention of referral sources and develop relationships.6. Use a press release when you have a special event or noteworthy happening to get exposure in the community or niche.7. Do a presentation at a convention, local organization meeting or even a “lunch-and-learn” talk at a local business.8. Offer a training program or continuing education course for your colleagues or even your referral sources.9. Offer a health screening to reach into your community or niche.10. Write arti
    our video rental stores use social validity as a means of increasing rentals on high-profit movies. Older movies return the highest profit for video rental stores. When storeowners noticed that many customers check the return stacks to see what videos other people were watching, they had workers put older movies into the return bin. Social validation increased the rentals of the older movies significantly.

    The more a brand is advertised, the more popular and familiar it is perceived to be. We as consumers somehow infer that something is popular simply because it is advertised. When people are buying gifts for others, social proof is one of the most effective tactics that a salesclerk can use."

    Many salespeople find great success in telling clients that a particular product is their "best-selling" or "most popular" on hand because such a tactic increases the social validation of the product in the mind of the buyer. When customers feel that something is more popular, they spend more money to acquire it, even if there is no proof other than the salesperson's word. So it is with advertising: Simply asserting that a product is in super-high demand or that it is the most popular or fastest selling, etc., seems to provide proof enough! When consumers think a product is popular, that's often all they need to go out and buy it.

    The creation and use of social validation is rampant: Clubs make their spots look like "the place to be" by allowing huge waiting lines to congregate outside their facilities, even when the place is practically empty inside. Salespeople often recount the many other people who have purchased the item in question. Sales and motivation consultant, Cavett Robert, said it best: "Since 95 percent of the people are imitators and only 5 percent initiators, people are persuaded more by the actions of others than by any proof we can offer."

    The Law of Social Validation is in action all the time, everywhere: publicly passing the donation plate to help with a community project; doing the wave at sporting events; going to popular dance clubs when you don't enjoy the surroundings; being afraid to raise your hand in class to ask a question; franchise owners having their athletes sign their contracts in public; stacking the top ten most popular books right in the entryway of a bookstore; choosing restaurants according to which have the longest lines or the most cars; choosing movies according to which ones everyone is talking about; washing our hands in public restrooms only when somebody else is watching; and restaurants seating their first patrons near the window for everyone else to see.

    Sometimes theaters even employ "professional audience members," or claques, to start laughter, clapping, and even standing ovations! When audience members see others stand and cheer or applaud, they are more inclined to do so. Performers commonly "salt the tip jar" by placing some money in the jar themselves. When people see that others have already made contributions, they assume this is the appropriate and acceptable thing to do. Salting the tip jar is a common practice among pianists, bartenders, bus drivers, and even the homeless on the street. Even in churches, the practice of "salting the collection plate" is often employed. People are more inclined to donate if they are passed a plate that already holds some bills.

    The power of social validation can be used to your benefit in any persuasive situation. If your product or service is socially validated, people are most likely to use it or to switch to it. People are always looking around and comparing themselves to see if they line up with everyone else. If they feel a discrepancy between where they are and where everyone else is, they will most likely conform to the group standard. Consider the following ways you can enhance the effects of social validation to your benefit:

    1. The larger the group, the better. The larger the group, the more people will conform. Social theory shows us that when a group grows, so does conformity to that group.

    2. The greater the familiarity, the better. The more a person can identify with the group, the more that person will be influenced to change their behavior and/or opinions. Social validation is more powerful when we observe people we consider to be just like us.

    3. The clearer the principle of social validation, the better. Find the best use of social validation in your product or service. Is it the best selling, the most popular, used by the elite, the fastest growing? Is it part of a trend or is it the industry standard? Who uses it? Do you have testimonials from other clients or users?

    Do you recall MCI's "Friends and Family" campaign? The result was a gain of ten million customers in less than ten years! If we believe friends and family--p

    Why PR?
    Public relations and advertising are both great ways to reach key audiences. However, I think PR should be the foundation upon which all other marketing communications tactics are built.Now, it is true that you have more control over your initial advertising message than you do over your public relations generated messages. You pay for that luxury and that is the problem.Your audience knows that you paid for the message delivery and immediately discounts it because it is from you. Also, your advertising message has a very limited shelf-life, although that is changing. With the advent of sites like YouTube TV ads can be archived forever.Enter PR. You lose some control over the message once you set it free, but the message has legs.People are more likely to believe a PR message because there is an implied third-party endorsement. It is not perceived to be self-serving, or at least not as self-serving as an ad.Additionally, PR messages have a long shelf life. Once PR messages make t
    ling, etc., seems to provide proof enough! When consumers think a product is popular, that's often all they need to go out and buy it.

    The creation and use of social validation is rampant: Clubs make their spots look like "the place to be" by allowing huge waiting lines to congregate outside their facilities, even when the place is practically empty inside. Salespeople often recount the many other people who have purchased the item in question. Sales and motivation consultant, Cavett Robert, said it best: "Since 95 percent of the people are imitators and only 5 percent initiators, people are persuaded more by the actions of others than by any proof we can offer."

    The Law of Social Validation is in action all the time, everywhere: publicly passing the donation plate to help with a community project; doing the wave at sporting events; going to popular dance clubs when you don't enjoy the surroundings; being afraid to raise your hand in class to ask a question; franchise owners having their athletes sign their contracts in public; stacking the top ten most popular books right in the entryway of a bookstore; choosing restaurants according to which have the longest lines or the most cars; choosing movies according to which ones everyone is talking about; washing our hands in public restrooms only when somebody else is watching; and restaurants seating their first patrons near the window for everyone else to see.

    Sometimes theaters even employ "professional audience members," or claques, to start laughter, clapping, and even standing ovations! When audience members see others stand and cheer or applaud, they are more inclined to do so. Performers commonly "salt the tip jar" by placing some money in the jar themselves. When people see that others have already made contributions, they assume this is the appropriate and acceptable thing to do. Salting the tip jar is a common practice among pianists, bartenders, bus drivers, and even the homeless on the street. Even in churches, the practice of "salting the collection plate" is often employed. People are more inclined to donate if they are passed a plate that already holds some bills.

    The power of social validation can be used to your benefit in any persuasive situation. If your product or service is socially validated, people are most likely to use it or to switch to it. People are always looking around and comparing themselves to see if they line up with everyone else. If they feel a discrepancy between where they are and where everyone else is, they will most likely conform to the group standard. Consider the following ways you can enhance the effects of social validation to your benefit:

    1. The larger the group, the better. The larger the group, the more people will conform. Social theory shows us that when a group grows, so does conformity to that group.

    2. The greater the familiarity, the better. The more a person can identify with the group, the more that person will be influenced to change their behavior and/or opinions. Social validation is more powerful when we observe people we consider to be just like us.

    3. The clearer the principle of social validation, the better. Find the best use of social validation in your product or service. Is it the best selling, the most popular, used by the elite, the fastest growing? Is it part of a trend or is it the industry standard? Who uses it? Do you have testimonials from other clients or users?

    Do you recall MCI's "Friends and Family" campaign? The result was a gain of ten million customers in less than ten years! If we believe friends and family--p

    Business Cards and Business Etiquette
    One of the very basic conditions of being a successful businessman is to get people (your existing or prospective customers) to like you and a very basic requirement for being liked by people is to have proper business etiquette. We all like to be in companionship of well-cultured people and etiquette is one of the most important components of culture.Understanding business etiquettes help you to deal confidently with your customers and business acquaintance and build up a good rapport in no time. The scope of business etiquette is vast and beyond the scope of this article, however, we can definitely discuss one very common but extremely important etiquette issue that businessmen often comes across; exchanging business cards.In most part of the world, business cards are used to provide or get contact information and other necessary personal details of your business acquaintance, however a lot depends on how the business card is handed over or the way the receiver treats the business card that he receives. There
    osing movies according to which ones everyone is talking about; washing our hands in public restrooms only when somebody else is watching; and restaurants seating their first patrons near the window for everyone else to see.

    Sometimes theaters even employ "professional audience members," or claques, to start laughter, clapping, and even standing ovations! When audience members see others stand and cheer or applaud, they are more inclined to do so. Performers commonly "salt the tip jar" by placing some money in the jar themselves. When people see that others have already made contributions, they assume this is the appropriate and acceptable thing to do. Salting the tip jar is a common practice among pianists, bartenders, bus drivers, and even the homeless on the street. Even in churches, the practice of "salting the collection plate" is often employed. People are more inclined to donate if they are passed a plate that already holds some bills.

    The power of social validation can be used to your benefit in any persuasive situation. If your product or service is socially validated, people are most likely to use it or to switch to it. People are always looking around and comparing themselves to see if they line up with everyone else. If they feel a discrepancy between where they are and where everyone else is, they will most likely conform to the group standard. Consider the following ways you can enhance the effects of social validation to your benefit:

    1. The larger the group, the better. The larger the group, the more people will conform. Social theory shows us that when a group grows, so does conformity to that group.

    2. The greater the familiarity, the better. The more a person can identify with the group, the more that person will be influenced to change their behavior and/or opinions. Social validation is more powerful when we observe people we consider to be just like us.

    3. The clearer the principle of social validation, the better. Find the best use of social validation in your product or service. Is it the best selling, the most popular, used by the elite, the fastest growing? Is it part of a trend or is it the industry standard? Who uses it? Do you have testimonials from other clients or users?

    Do you recall MCI's "Friends and Family" campaign? The result was a gain of ten million customers in less than ten years! If we believe friends and family--p

    Make One, Sell Many--Increase Profits with Products and Licensing
    Have you created any products to serve your customers? The great thing about products is that you can create something once, then sell it again and again as you share it with lots of new people."Make one, sell many" products include books, CDs and audio programs, computer software, art, inventions, games, and other forms of intellectual property.Scott Adams, who created "Dilbert," says that he became a cartoonist because he liked the idea of being paid multiple times for the same work. He draws a comic strip and is paid by the newspapers that run it. He is paid again when the strip is collected with others into a book. They put 365 strips together in a calendar and, you got it, he gets paid again.In addition, Adams has licensed his characters and drawings for use on products including note pads, magnets, clothing, mouse pads, plush toys, an animated television show and, in his words, any product that will hold a label.What can you create that you can sell or license? You may have a system that you
    to see if they line up with everyone else. If they feel a discrepancy between where they are and where everyone else is, they will most likely conform to the group standard. Consider the following ways you can enhance the effects of social validation to your benefit:

    1. The larger the group, the better. The larger the group, the more people will conform. Social theory shows us that when a group grows, so does conformity to that group.

    2. The greater the familiarity, the better. The more a person can identify with the group, the more that person will be influenced to change their behavior and/or opinions. Social validation is more powerful when we observe people we consider to be just like us.

    3. The clearer the principle of social validation, the better. Find the best use of social validation in your product or service. Is it the best selling, the most popular, used by the elite, the fastest growing? Is it part of a trend or is it the industry standard? Who uses it? Do you have testimonials from other clients or users?

    Do you recall MCI's "Friends and Family" campaign? The result was a gain of ten million customers in less than ten years! If we believe friends and family--people we know so well-are participating in the program, then we feel social proof and family pressure that it must be a good company or product. That's why referrals are some of your best prospects! Referrals are your greatest source of social validation. Etiquette is also a form of social validation. When we eat, what we order, what we drink, where we put our napkins, and how we cross our silverware when finished, all are forms of social validation. Have you ever noticed that no one wants to be the first to order dessert? If the majority does not want dessert, it's likely that no one will.

    Gangs exhibit a powerful manifestation of social validation. New initiates allow older members to beat them up just so they will be able to belong. Fraternity hazings also reduce the initiate to a subhuman level--all because of an overwhelming desire to belong to a group. During one fraternity hazing, new members were forced to drink so much alcohol that one guy passed out. Members, oblivious to the seriousness of the situation, thought he was asleep and left him there to sleep it off. Unfortunately, it turned out he was found dead the next day, in the same spot where they had left him the night before.

    Conclusion Persuasion is the missing puzzle piece that will crack the code to dramatically increase your income, improve your relationships, and help you get what you want, when you want, and win friends for life. Ask yourself how much money and income you have lost because of your inability to persuade and influence. Think about it. Sure you’ve seen some success, but think of the times you couldn’t get it done. Has there ever been a time when you did not get your point across? Were you unable to convince someone to do something? Have you reached your full potential? Are you able to motivate yourself and others to achieve more and accomplish their goals? What about your relationships? Imagine being able to overcome objections before they happen, know what your prospect is thinking and feeling, feel more confident in your ability to persuade. Professional success, personal happiness, leadership potential, and income depend on the ability to persuade, influence, and motivate others.

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