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  • Member You - Managing Registrations and Payments for an Event

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    The road to success is paved with all sorts of surprises; pot holes, rough patches, dips, road blocks, twists and turns.There are times when an alternate route will get you to your final destination rough patch free. Other times, there is no route to take but the one facing you.Follow these four steps no matter the road conditions to get you moving towards your final
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    • By Email

    • Online

    • What type of database will the administrators use?

    • Spreadsheet

    • Paper based system

    • Relational database

    • If an online booking system is to be used, will it be in-house or outsourced to an organization like mybookingmanager.com?

    • If an outsourced online booking system is used how will you synchronize the data and how fr

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    In a company of 25 people; putting on a marketing event and charging an entry fee could give the event administrator a severe headache. Patricia Thomson was in this position only last week. Her “normal” job of Marketing Assistant still had to run while she organized the seminars and she realized she could be handling hundreds of enquiries over the period. This was their first venture into this type of event and the company's accounts department was not really set up for a mass influx of small payments.

    The registration and payment procedure that you use should be as professional as you can make it. This fairly small part of the overall event paints a very vivid picture to your delegates of your capability and will be their first evidence of how the whole event experience is likely to be. If you handle this phase flawlessly, you may be excused small hiccups along the way. Make a mess of things here and your delegates will start marking your report card with red ink. The registration procedure

    Take some time with your administrative staff to draw up a detailed process that should be followed consistently by anyone who takes a booking. Please don't just hand them a procedure that you have designed because you will end up shouldering the responsibility for any mistakes that are made down the line. If the process is co-owned by everyone involved, they will feel more motivated to change the process to ensure that the same mistakes are not repeated.

    A typical procedure will consider all of the following:

    • How will bookings be taken?

    • By mail

    • By phone

    • By Email

    • Online

    • What type of database will the administrators use?

    • Spreadsheet

    • Paper based system

    • Relational database

    • If an online booking system is to be used, will it be in-house or outsourced to an organization like mybookingmanager.com?

    • If an outsourced online booking system is used how will you synchronize the data and how fre

    Poverty to Riches: Myth or Reality?
    You CAN start with empty pockets and piles of bills and build a steady income, even wealth, via the internet. It's a long, hard road though, so it's best to prepare and take along a good map.First, a comparison to building an offline, bricks-and-mortar business, just for perspective. If you're young, you might educate yourself in your field, go to work for someone else, and
    f event and the company's accounts department was not really set up for a mass influx of small payments.

    The registration and payment procedure that you use should be as professional as you can make it. This fairly small part of the overall event paints a very vivid picture to your delegates of your capability and will be their first evidence of how the whole event experience is likely to be. If you handle this phase flawlessly, you may be excused small hiccups along the way. Make a mess of things here and your delegates will start marking your report card with red ink. The registration procedure

    Take some time with your administrative staff to draw up a detailed process that should be followed consistently by anyone who takes a booking. Please don't just hand them a procedure that you have designed because you will end up shouldering the responsibility for any mistakes that are made down the line. If the process is co-owned by everyone involved, they will feel more motivated to change the process to ensure that the same mistakes are not repeated.

    A typical procedure will consider all of the following:

    • How will bookings be taken?

    • By mail

    • By phone

    • By Email

    • Online

    • What type of database will the administrators use?

    • Spreadsheet

    • Paper based system

    • Relational database

    • If an online booking system is to be used, will it be in-house or outsourced to an organization like mybookingmanager.com?

    • If an outsourced online booking system is used how will you synchronize the data and how fr

    Want Career Success? Embrace Change!
    Do any of these scenarios resonate for you?You’ve been on a great career path for several years, but you’ve hit an advancement plateau.You’ve been working in one industry since college, but you find yourself thinking about doing something else.Your company has gone through a merger, and you feel like there’s a “downsize” target on your back.Seeing yourse
    you handle this phase flawlessly, you may be excused small hiccups along the way. Make a mess of things here and your delegates will start marking your report card with red ink. The registration procedure

    Take some time with your administrative staff to draw up a detailed process that should be followed consistently by anyone who takes a booking. Please don't just hand them a procedure that you have designed because you will end up shouldering the responsibility for any mistakes that are made down the line. If the process is co-owned by everyone involved, they will feel more motivated to change the process to ensure that the same mistakes are not repeated.

    A typical procedure will consider all of the following:

    • How will bookings be taken?

    • By mail

    • By phone

    • By Email

    • Online

    • What type of database will the administrators use?

    • Spreadsheet

    • Paper based system

    • Relational database

    • If an online booking system is to be used, will it be in-house or outsourced to an organization like mybookingmanager.com?

    • If an outsourced online booking system is used how will you synchronize the data and how fr

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    Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route
    u have designed because you will end up shouldering the responsibility for any mistakes that are made down the line. If the process is co-owned by everyone involved, they will feel more motivated to change the process to ensure that the same mistakes are not repeated.

    A typical procedure will consider all of the following:

    • How will bookings be taken?

    • By mail

    • By phone

    • By Email

    • Online

    • What type of database will the administrators use?

    • Spreadsheet

    • Paper based system

    • Relational database

    • If an online booking system is to be used, will it be in-house or outsourced to an organization like mybookingmanager.com?

    • If an outsourced online booking system is used how will you synchronize the data and how fr

    Marketing Is About Relevance
    A marketing message without relevance is useless. It’s a waste of your time and money. But more important than that, it’s a wasted opportunity, a wasted chance to communicate effectively with would-be or present buyers of your Stuff, your products or services.Let’s take a look at the three primary areas of relevance. For a marketing effort to be effective, your message –
    p>

    • By Email

    • Online

    • What type of database will the administrators use?

    • Spreadsheet

    • Paper based system

    • Relational database

    • If an online booking system is to be used, will it be in-house or outsourced to an organization like mybookingmanager.com?

    • If an outsourced online booking system is used how will you synchronize the data and how frequently will you do this?

    • Will payments be accepted using bank transfer, credit card, business and/or personal check?

    • How frequently will the event managers and the event caterers require updates on booking statistics and delegate details?

    Patricia took one look at the checklist and started researching online booking agents immediately. She reasoned that the workload necessary to do a first class job would probably entail bringing in a temp and training him/her to do the job that the online booking agent could handle easily. The cost of having a temp in their already cramped office and the thought of designing a system, training them to use it and finding work for them to do when the phone wasn't ringing was already giving her that headache. She also decided that the cach ? of being able to offer round-the-clock facilities for credit card booking and also a 24 hour telephone answering service would impress their intended delegates.

    This week the bookings are rolling in.

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