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  • Member You - The Evolving Four P's of Marketing

    How to Flop at Customer Service 101
    Class, today we will review the syllabus for this freshman level class, "How to Flop at Customer Service 101." For today's overview, you need to understand that you are a busy person and your customer is going to have to get used to it.This class is not a full semester class. It is designed as an abbreviated class because you can quickly learn how to be a flop.Here are the topics we will cover in this class:"Over-Promise, Under-Deliver"If you sell a product, tell the customer that the product they ordered will come in on a certain date (because, deep down, you still want to p
    ompliment them. They provide a more granular look at the overall marketing strategy while taking into consideration the following: customer, consistency, creativity, culture, communication and change.

    Customer – this means that an organization’s marketing strategy needs to be customer focused. It’s about intimately understanding the target market not as demographics, but as real, everyday people. It’s about focusing on the target customer first and then working backwards to the product and or service; and then ultimately the brand. It’s a never ending cyclical process.

    Consistency – how many times have you heard mixed messages from the same compa

    How To Increase Your Profit Online Using Adwords
    In any online business the bottom line is always profit. Regardless of your ultimate vision for your business, if you don't focus on your bottom line you simply won't survive – unless you don't mind ‘paying’ to run a business. So many people who own an online business are actually running it at a loss, mainly because their focus is not on it being a business. There are some very basic and very simple things you can apply and implement almost immediately to increase your profit online.I am a big believer in not being completely profit driven. Businesses, regardless of the 'size' who are focused on serving their
    I’m sure you remember sitting in your marketing class in college when your instructor blurted something about the Four P’s of Marketing. If you weren’t paying attention or perhaps missed class that day, here is a quick review. It’s really a simple concept that is still employed by many of the fortune 500 companies today.

    A Quick Review of the Four P’s

    Marketing strategies generally fall into four categories known as the four P’s: they are product, price, place (or distribution), and promotion. Most marketing managers (sometimes referred to as product marketing managers) have complete control of the product from manufacturing and distribution to marketing and promotions. The end goal, of course, is to make strategic decisions that center the four P’s around the target consumer group in order to communicate an effective value proposition and create a positive customer experience.

    The term "product" refers to the tangible, physical product itself. This includes the design of the form factor, the brand name, the features and functionality, quality, safety, packaging, the warranty, etc.

    When considering “price”, marketers must take a holistic view of the total cost to manufacture the product, distribution costs and advertising costs; as well facilitating a competitive analysis and perhaps a focus group to find the target price that consumers are willing to pay. Other considerations include defining a pricing strategy, suggesting a retail price, volume discounts and wholesale pricing, seasonal pricing, and bundling the product with other products.

    The distribution of the product (or place) is about getting the product from the warehouse to the customer and all the steps between. Marketers must consider the most effective distribution channels, develop a supply chain management strategy, identify specific channel partners, inventory management, warehousing, order processing, and transportation.

    The last thing marketers must consider is promotion. Promotion represents the various characteristics of an integrated marketing communication plan; that is, the communication messages that inform, educate and persuade consumers to buy the product. An effective integrated marketing communication plan would include: advertising (online & offline), personal selling, direct marketing, sales promotions, public relations; as well as establishing a marketing budget and identifying measurable goals.

    Is there anything else to think about?

    Absolutely. Since we are on the subject of acronyms, introducing the Six C’s of marketing. These concepts are not meant to replace the four P’s, but rather compliment them. They provide a more granular look at the overall marketing strategy while taking into consideration the following: customer, consistency, creativity, culture, communication and change.

    Customer – this means that an organization’s marketing strategy needs to be customer focused. It’s about intimately understanding the target market not as demographics, but as real, everyday people. It’s about focusing on the target customer first and then working backwards to the product and or service; and then ultimately the brand. It’s a never ending cyclical process.

    Consistency – how many times have you heard mixed messages from the same compa

    How to Write a Marketing Plan
    Most businesspeople agree that good planning is essential for success. Even so, it’s surprising how many companies don’t create a thorough plan to generate and manage their customers.A marketing plan is a detailed roadmap that outlines all your marketing strategies, tactics, activities, costs and projected results over a period of time. The plan keeps your entire team focused on specific goals – it’s a critical resource for your entire company.A good marketing plan typically includes: Financial goals Positioning strategy Brand strategy Prod
    marketing and promotions. The end goal, of course, is to make strategic decisions that center the four P’s around the target consumer group in order to communicate an effective value proposition and create a positive customer experience.

    The term "product" refers to the tangible, physical product itself. This includes the design of the form factor, the brand name, the features and functionality, quality, safety, packaging, the warranty, etc.

    When considering “price”, marketers must take a holistic view of the total cost to manufacture the product, distribution costs and advertising costs; as well facilitating a competitive analysis and perhaps a focus group to find the target price that consumers are willing to pay. Other considerations include defining a pricing strategy, suggesting a retail price, volume discounts and wholesale pricing, seasonal pricing, and bundling the product with other products.

    The distribution of the product (or place) is about getting the product from the warehouse to the customer and all the steps between. Marketers must consider the most effective distribution channels, develop a supply chain management strategy, identify specific channel partners, inventory management, warehousing, order processing, and transportation.

    The last thing marketers must consider is promotion. Promotion represents the various characteristics of an integrated marketing communication plan; that is, the communication messages that inform, educate and persuade consumers to buy the product. An effective integrated marketing communication plan would include: advertising (online & offline), personal selling, direct marketing, sales promotions, public relations; as well as establishing a marketing budget and identifying measurable goals.

    Is there anything else to think about?

    Absolutely. Since we are on the subject of acronyms, introducing the Six C’s of marketing. These concepts are not meant to replace the four P’s, but rather compliment them. They provide a more granular look at the overall marketing strategy while taking into consideration the following: customer, consistency, creativity, culture, communication and change.

    Customer – this means that an organization’s marketing strategy needs to be customer focused. It’s about intimately understanding the target market not as demographics, but as real, everyday people. It’s about focusing on the target customer first and then working backwards to the product and or service; and then ultimately the brand. It’s a never ending cyclical process.

    Consistency – how many times have you heard mixed messages from the same compa

    Easy Fundraising Ideas
    Stay at home moms, school children or just about anyone who wants to raise some funds for either a good cause or for some personal reasons need not worry about which fundraising idea they would use and considering that there are actually a of fundraising ideas out there. It’s actually up to you to pick the one that it suitable for you target market.Common as well as tried and tested fundraising ideas that are sure to be able to earn you a lot of money are the following:1. The Basics- Use baked goods that look appetizing - There is no need to be extremely competitive with your peers - Presen
    focus group to find the target price that consumers are willing to pay. Other considerations include defining a pricing strategy, suggesting a retail price, volume discounts and wholesale pricing, seasonal pricing, and bundling the product with other products.

    The distribution of the product (or place) is about getting the product from the warehouse to the customer and all the steps between. Marketers must consider the most effective distribution channels, develop a supply chain management strategy, identify specific channel partners, inventory management, warehousing, order processing, and transportation.

    The last thing marketers must consider is promotion. Promotion represents the various characteristics of an integrated marketing communication plan; that is, the communication messages that inform, educate and persuade consumers to buy the product. An effective integrated marketing communication plan would include: advertising (online & offline), personal selling, direct marketing, sales promotions, public relations; as well as establishing a marketing budget and identifying measurable goals.

    Is there anything else to think about?

    Absolutely. Since we are on the subject of acronyms, introducing the Six C’s of marketing. These concepts are not meant to replace the four P’s, but rather compliment them. They provide a more granular look at the overall marketing strategy while taking into consideration the following: customer, consistency, creativity, culture, communication and change.

    Customer – this means that an organization’s marketing strategy needs to be customer focused. It’s about intimately understanding the target market not as demographics, but as real, everyday people. It’s about focusing on the target customer first and then working backwards to the product and or service; and then ultimately the brand. It’s a never ending cyclical process.

    Consistency – how many times have you heard mixed messages from the same compa

    I Beg Your Pardon
    The woman tapped her foot as she waited for assistance. The young man continued his personal conversation on the phone. The woman cleared her throat. He glanced in her direction before turning his back.“May I have some help, please?” she asked.He whispered into the receiver, “Just a second,” before covering the mouth piece. “I’ll be with you in a bit.” He returned to his phone call.The woman placed her package on the counter, pivoted, and walked off, muttering, “I won’t be here.”That business lost a customer because an employee put a personal conversation before doing his job. Every t
    promotion. Promotion represents the various characteristics of an integrated marketing communication plan; that is, the communication messages that inform, educate and persuade consumers to buy the product. An effective integrated marketing communication plan would include: advertising (online & offline), personal selling, direct marketing, sales promotions, public relations; as well as establishing a marketing budget and identifying measurable goals.

    Is there anything else to think about?

    Absolutely. Since we are on the subject of acronyms, introducing the Six C’s of marketing. These concepts are not meant to replace the four P’s, but rather compliment them. They provide a more granular look at the overall marketing strategy while taking into consideration the following: customer, consistency, creativity, culture, communication and change.

    Customer – this means that an organization’s marketing strategy needs to be customer focused. It’s about intimately understanding the target market not as demographics, but as real, everyday people. It’s about focusing on the target customer first and then working backwards to the product and or service; and then ultimately the brand. It’s a never ending cyclical process.

    Consistency – how many times have you heard mixed messages from the same compa

    Deciding On A Print Number of Business Cards Part I
    You need to know whether you should be printing a couple hundred or a couple of thousand business cards.Designing a business card is an exercise in imagination. Actually printing a business card, however, is an exercise in economics.You should have a card that will, all other things being equal, convince a potential contact to actually pick up the phone and contact you. But all other things aren't necessarily equal, and no matter how well-designed and memorable your card is, there's no one hundred percent guarantee that the person you hand it to will contact you about your business. When you think abo
    ompliment them. They provide a more granular look at the overall marketing strategy while taking into consideration the following: customer, consistency, creativity, culture, communication and change.

    Customer – this means that an organization’s marketing strategy needs to be customer focused. It’s about intimately understanding the target market not as demographics, but as real, everyday people. It’s about focusing on the target customer first and then working backwards to the product and or service; and then ultimately the brand. It’s a never ending cyclical process.

    Consistency – how many times have you heard mixed messages from the same company’s advertising? Marketers need to maintain consistency in their communication messages to reinforce the value proposition to the target consumer. This will also serve to reinforce the brand in a real life context and avoid doing something lame like changing the Nike tag line from “just do it” to something different.

    Creativity – it is important to use creativity to attract the attention of the target consumer since they are bombarded with thousands of messages per day. Creativity means laying aside the “traditional” rules of advertising, and challenges marketers to think out-of-box so that they can tap into their imaginations.

    Culture - all marketing messages need to have a cross-cultural component in order to be effective. It is dangerous to think that everyone in the world (including your target consumer) thinks, acts and makes purchase decisions exactly like you. It’s not true and having this perspective can prove to be hazardous to your marketing health.

    Communication – people don’t appreciate “in your face” advertising. They don’t want to be “marketed to” either. They would much rather be “communicated with”. Effective communication creates value with target customers, speaks in their language and tells your story.

    Change – don’t fight it, embrace it. Change is here to stay! Marketers must constantly change as society changes. They should never be afraid to step out in faith to try something different. Marketing today is not what it used to be; it is constantly evolving and marketers must consider change in the world, economy, market, consumers perceptions; as well as internal change within the organization.

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