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Member You - Lateral Thinking, Logical Thinking, Applied Creativity
Here are 9 super-simple tips for making callers feel taken care of over the phone... Consider holding a 5-minute training session with your staff and share these 9 tips for making sure callers feel taken care of. 1. Smile -You can actually hear a smile through the telephone. When you smile, you sound friendly, interested, and helpful. You also make the customer feel
Re-energise your Business - Remove sources of Friction and DelaySometimes delays are important, but if you're not adding value, then it is not good. Some level of friction and delay are prevalent in virtually every business. Depending on what you are trying to achieve, they are not automatically bad things. There are times when deliberately slowing down (introducin
The start of the process involves building a sizeable idea pool of quality ideas. In this article, we can define quality as being a large number of ideas and a large number of diverse and novel ideas.
Simply creating the above three categories enhances the size of the idea pool. Whereas we might initially have come up with 20 ideas, we are now consciously able to come up with 20 ideas and then 20 others that are purposefully diverse and yet still 20 more that are purposefully novel. This framework that we are beginning to construct begins to show the value of frameworks and models. They break up problems into smaller, more manageable parts and allow the mind to focus on each.
We can also use lateral thinking techniques to enhance the size of our idea pool. This involves processes such as generating ideas without conscious direction, for the sake of generating ideas, purposefully ridiculous ideas, ideas generated from links to diverse and novel objects that have no relation to
Well not everyone is aware that McDonalds also owns several other bands such as Boston Markets; 650 stores in 23 states, Chipotle Mexican Grill; 230 stores in 10 states, Donato's Pizza 200 stores in 10 states, Pret a Manager 140 stores in 4 countries, Fazoli's 400 units in 32 states and two countries. Of this the company derives 2 Billion in annual sales, this is not even counting McDon
The start of the process involves building a sizeable idea pool of quality ideas. In this article, we can define quality as being a large number of ideas and a large number of diverse and novel ideas.
Simply creating the above three categories enhances the size of the idea pool. Whereas we might initially have come up with 20 ideas, we are now consciously able to come up with 20 ideas and then 20 others that are purposefully diverse and yet still 20 more that are purposefully novel. This framework that we are beginning to construct begins to show the value of frameworks and models. They break up problems into smaller, more manageable parts and allow the mind to focus on each.
We can also use lateral thinking techniques to enhance the size of our idea pool. This involves processes such as generating ideas without conscious direction, for the sake of generating ideas, purposefully ridiculous ideas, ideas generated from links to diverse and novel objects that have no relation t
Corporate fruit gift baskets packed with ripe organic fruits and gourmet food items are excellent gifts reflecting good taste and are a truly healthy treat. Corporate fruit gift baskets that are professionally handcrafted are ideal to convey your congratulatory wishes on a promotion, welcome a new customer, commemorate a new sale, or show appreciation for a task accomplished.Corp
Simply creating the above three categories enhances the size of the idea pool. Whereas we might initially have come up with 20 ideas, we are now consciously able to come up with 20 ideas and then 20 others that are purposefully diverse and yet still 20 more that are purposefully novel. This framework that we are beginning to construct begins to show the value of frameworks and models. They break up problems into smaller, more manageable parts and allow the mind to focus on each.
We can also use lateral thinking techniques to enhance the size of our idea pool. This involves processes such as generating ideas without conscious direction, for the sake of generating ideas, purposefully ridiculous ideas, ideas generated from links to diverse and novel objects that have no relation t
Is customer service a lost art? Before you answer that question, take a moment and think about the last few times you have gone shopping or out to dinner. Okay, now that you have really thought about it, is your answer any different?Why is it that when we actually DO receive excellent customer service that it makes such an impression on us that we usually choose to go back? Why -
We can also use lateral thinking techniques to enhance the size of our idea pool. This involves processes such as generating ideas without conscious direction, for the sake of generating ideas, purposefully ridiculous ideas, ideas generated from links to diverse and novel objects that have no relation t
Running a workshop is a solid lucrative business most speakers are taking advantage of these days. But when amateurs get involved, they tend to miss out on the many things that make the difference between a successful workshop and a flop. Here are a few things to think about that separate the amateurs from the pros.Of course, you are not really trying to be a pro. You are only
Next, we can use logical thinking to generate ideas and increase the quality of the idea pool still further. This involves using established models and associations that are recognised as being linked to the problem to generate ideas. For example, a million business models exist to address particular problems. SWOT, PEST, Five Forces, Competitive Advantages etc can be used if the issue is indeed a business one.
All of the above requires that creative thinking in general be used. That is daring, uninhibited, free-spirited, imaginative, unpredictable and revolutionary.
With a sizeable and good quality idea pool, we now begin to use critical thinking to reduce the ideas to feasible ones – applied creativity. Critical thinking involves being reductive, logical, focused, conservative, practical and feasible.
Once we have a list of feasible ideas, we then further reduce the selection further through risk-reward mechanisms such as the S-curve and idea source probabilities. That is because most organizations do not have the resources
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