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Member You - First Things First -- Process BEFORE Technology
Without doubt, job loss through downsizing or redundancy, is a major event for everyone when it happens. Most of us invest so much of ourselves in what we do that job loss can take away our sense of status and belonging, as well as the routine and support that work provides. With our job forming so much of our identity, it leaves us feeling disoriented and lost - but it can also be a fir
In most cases, part-time employees present a special challenge when it comes to motivation. They do the "grunt" work, have little career choices, are often focused on other goals outside of your organization (college, hobbies, etc.), and are treated as outsiders by full-time employees. So what’s a manager to do? How do we turn our part-time employees into outstanding employees?<
After a long flight home from the West Coast, I took a short train ride to the long term parking facility, located my car (which is becoming more difficult with age it seems), and proceeded to the parking exit. Note that it's been a while since I've used the long term parking facility, as I normally use a car or taxi service, so I was largely unfamiliar with their new "high tech" customer solutions.
As I pulled up to the pay station (expecting the attendant to inform me of my charge), she immediately looked at me with the gaze of a very frustrated woman who's obviously done this before. In a short tone, she barked out an instruction suggesting that I had passed an automated ticket booth, from which I should have inserted my ticket and noted the charge. I complied with the instruction, quietly wondering why this woman was in the booth at all, given the fact that the machine and I pretty much had this thing licked. I concluded of course that she must be there to collect the money, so I proceeded to pay her. Not a good assumption as she pointed me back to the machine to insert my payment. OK, I get it, I interact with the machine for this too...no problem, thinking that this is a pretty good solution. I wait for the machine to give me my
Are you a sex worker from another country or perhaps from Las Vegas Nevada and you simply are tired of the same old scene and are looking for a better job? Did you know the corporate lobbyists and law firms in and around Washington D.C. will hire you as a sex worker/lobbyist.You can make all kinds of money as long as you're willing to keep your mouth shut and you can either work
As I pulled up to the pay station (expecting the attendant to inform me of my charge), she immediately looked at me with the gaze of a very frustrated woman who's obviously done this before. In a short tone, she barked out an instruction suggesting that I had passed an automated ticket booth, from which I should have inserted my ticket and noted the charge. I complied with the instruction, quietly wondering why this woman was in the booth at all, given the fact that the machine and I pretty much had this thing licked. I concluded of course that she must be there to collect the money, so I proceeded to pay her. Not a good assumption as she pointed me back to the machine to insert my payment. OK, I get it, I interact with the machine for this too...no problem, thinking that this is a pretty good solution. I wait for the machine to give me my
If you are reading this you are probably considering Wealth Masters International (WMI) as a home based business opportunity. I too, was considering (WMI) as a home based business for some time, but after doing my due diligence, decided that this opportunity was not right for me. Listed below are the processes that I went through before I choose my home based business. I encourage everyo
Every serious company traces its performance in some or other way. Performance management is a mechanism to control business activities. With the introduction of the Balanced Score Card, performance management became more interesting, because it widened the scope of performance management with non-financial figures.Yet, the easiest part of performance management is still finance.
I have been fired/let go three times in the past. None of these transitions were easy at the time, but they all aided in my personal development. Now I'm famous and those who fired me are not. I grew, they did not. How did I go from anonymous to world-renowned leader, entrepreneur and packaging expert extraordinaire? Let me show you my method for packaging myself.Promote yourself
I can't help thinking about all the time and money went into implementing this slick new solution, that probably cost an arm and a leg, had little to no impact on cost savings, destroyed customer satisfaction, and obviously put the employee in a perpetual stae of 'grumpy'. No...what this was, is yet another example of "technology for technology's sake".
When I work with organizations on business impovement, one of the most important themes I try to drill home is PROCESS FIRST, then technology. You don't implement technology on top of a broken process. Nor do you attempt to fix a broken brocess with technology only.
The right path is to measure the effectiveness of the process before you begin. Establish a baseline. Understand how the process works today ('As Is' State). Look for places to improve the process. Define changes. Examine the effect of each potential cha
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