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Member You - Tales from the Corporate Frontlines: The Best Incentives are Free
Customer Service Policy Geared For Excellence
One unhappy customer will tell the world about inferior service while a happy customer rarely tells a soul. Your challenge as a business owner is to create a buzz so positive about your products and services that your clients and customers will become your raving fans and will tell the world about you! Your lesson for today is to put pen to paper and write a rock solid customer service policy for your business. This
ion. Evaluating this competency can be especially useful if your organization is experiencing low productivity levels or ineffective teamworOne unhappy customer will tell the world about inferior service while a happy customer rarely tells a soul. Your challenge as a business owner is to create a buzz so positive about your products and services that your clients and customers will become your raving fans and will tell the world about you! Your lesson for today is to put pen to paper and write a rock solid customer service policy for your business. This
Government Business Grants Are Within Your Reach!
Do government business grants really mean free money? The simple answer is yes. However, there are many qualifying factors that you should be aware of.In any event, if you are an entrepreneur or an individual in search of the most advantageous sources of financing in order to start a business, then you might be interested in hearing and learning more about government business grants.In a world where everything evolves around
This article relates to the Recognition competency, commonly evaluated in employee satisfaction surveys. It tells the story of how the performance of one team was affected when the powerful motivator of daily praise and recognition disappeared. This competency also explores what type of behavior is appreciated and rewarded within your organization. Studies show that employees who receive regular recognition and praise are more likely to increase their individual productivity levels, increase engagement with their colleagues, and stay longer at the organization. Evaluating this competency can be especially useful if your organization is experiencing low productivity levels or ineffective teamworkDo government business grants really mean free money? The simple answer is yes. However, there are many qualifying factors that you should be aware of.In any event, if you are an entrepreneur or an individual in search of the most advantageous sources of financing in order to start a business, then you might be interested in hearing and learning more about government business grants.In a world where everything evolves around
A Better Strategy for Hiring
There is a valuable lesson managers can learn about recruiting from professional sports. In professional sports, each change in a team's line-up makes headlines. Fans speculate how their team will fare with the loss of one player or the addition of another. And for coaches, every change in the line-up is critical, their jobs frequently hanging in the balance. Each pick, therefore, is based upon a careful, strategic, selection proces
rmance of one team was affected when the powerful motivator of daily praise and recognition disappeared. This competency also explores what type of behavior is appreciated and rewarded within your organization. Studies show that employees who receive regular recognition and praise are more likely to increase their individual productivity levels, increase engagement with their colleagues, and stay longer at the organization. Evaluating this competency can be especially useful if your organization is experiencing low productivity levels or ineffective teamworThere is a valuable lesson managers can learn about recruiting from professional sports. In professional sports, each change in a team's line-up makes headlines. Fans speculate how their team will fare with the loss of one player or the addition of another. And for coaches, every change in the line-up is critical, their jobs frequently hanging in the balance. Each pick, therefore, is based upon a careful, strategic, selection proces
Learning to Zigzag
On a trip last year, we drove down many back roads and winding country lanes, often not entirely sure where we would end up. The joy was in the exploration and the journey, not in arriving at the destination. It struck me that we are often willing when on vacation to put the roadmap aside and just explore. We discover charming towns and hidden beauties as we just follow the road wherever it leads, enjoying the journey, living moment
ype of behavior is appreciated and rewarded within your organization. Studies show that employees who receive regular recognition and praise are more likely to increase their individual productivity levels, increase engagement with their colleagues, and stay longer at the organization. Evaluating this competency can be especially useful if your organization is experiencing low productivity levels or ineffective teamworOn a trip last year, we drove down many back roads and winding country lanes, often not entirely sure where we would end up. The joy was in the exploration and the journey, not in arriving at the destination. It struck me that we are often willing when on vacation to put the roadmap aside and just explore. We discover charming towns and hidden beauties as we just follow the road wherever it leads, enjoying the journey, living moment
A Week in the Life of a Job-Hunter
Hi all! I decided to do something new and different this time. Every day of this week, I wrote down some lines (sort of like a diary) with the idea of explaining the current events going on these days. I hope it helps you to get an idea of how the life of a job hunter (just like me) is like.Monday* I get up at 8am, it’s always hard to start a week but I am excited about what’s going to happen this week.* Mad
are more likely to increase their individual productivity levels, increase engagement with their colleagues, and stay longer at the organization. Evaluating this competency can be especially useful if your organization is experiencing low productivity levels or ineffective teamworHi all! I decided to do something new and different this time. Every day of this week, I wrote down some lines (sort of like a diary) with the idea of explaining the current events going on these days. I hope it helps you to get an idea of how the life of a job hunter (just like me) is like.Monday* I get up at 8am, it’s always hard to start a week but I am excited about what’s going to happen this week.* Mad
Resume - Your Ticket to an Interview
What is a resume?A resume is a summary of educational qualifications, professional skills, achievements, work experience and extra curricular talents. It is a tool that you would use to market yourself to a company before or during an interview. A resume needs to stand out and be distinct in such a way that it catches the attention of a recruiter while he/she is short listing a few candidates from a huge pile of resume
ion. Evaluating this competency can be especially useful if your organization is experiencing low productivity levels or ineffective teamwork.What is a resume?A resume is a summary of educational qualifications, professional skills, achievements, work experience and extra curricular talents. It is a tool that you would use to market yourself to a company before or during an interview. A resume needs to stand out and be distinct in such a way that it catches the attention of a recruiter while he/she is short listing a few candidates from a huge pile of resume
This short story, The Best Incentives Are Free, is part of AlphaMeasure's compilation, Tales from the Corporate Frontlines. It illustrates the value of praise and recognition as a powerful, cost-effective motivator available to managers on a daily basis.
Anonymous Submission
I work at a company that prides itself on the exceptional quality of its customer service. As employees, we handle a variety of customer issues and concerns by phone, as well as mail and e-mail. In the past, my team has won several awards due to the enormous a
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