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  • Member You - Characteristics/Attributes of a Lean Operation

    Advertising Traps and Controlling Costs
    For the small business person who knows they must advertise to bring in a steady stream of new clientele to grow their business they must be wise with their choices in advertising. A bad move can cost them thousands of dollars and yield lousy results.For instance advertising on Cable TV during election time, will generally get your ads in poor time slots plus it costs more money during these times. To get specific placement costs even more.Another thing small business people do is sign up
    cts customer service level).

    • Customer service level is not directly impacted by forecast accuracy. There are no official “expeditors.”

    Organization Alignment

    • There is an acceptance for trying new ideas and concepts. Desire for continuous improvement is very strong. Maintaining status quo is not an option.

    • There is constant communication channel between workforce and the management. Award and recognition are based identifying, implementing and s

    Everything You Need To Know And How To Use Java
    Java is an object-oriented programming language developed by Sun Microsystems in the early 1990s. Java applications are designed to be compiled to by tecode, which is interpreted at runtime, unlike conventional programming languages, which either compile source code to native code or interpret source code.The language itself borrows much syntax from C and C++ but has a simpler object model and fewer low-level facilities. JavaScript, a scripting language, shares a similar name and has similar synt
    Fundamentals in Place

    • There is a designated place for everything and everything is in its place. No time is wasted while looking for things. The organization looks clean and everyone is required, encouraged and motivated to keeping it organized.

    • The distance traveled by operator(s) and/or a specific part is less than the perimeter of the facility.

    • There are on-going reports easily assessable to everyone that provides timely feedback for individuals and groups.

    • Quality is achieved by controlling the process, not by checking parts. Rework and quality returns are rare occurrences.

    Evident Flow

    • Everyone is aware of the status of the subsequent operation/step.

    • There is a clearly visible, easy to follow path through all steps.

    • External set-up time has been eliminated and everyone follows consistent set-up procedures.

    Balanced Lines/Processes

    • Everyone is aware of and executes to takt time (pace of production required to match demand from the next operation/step).

    • To handle mix issues, the schedule is properly leveled to minimize the impact of both inventory and set up time. In addition, the required pitch (i.e. increments of work) is regularly determined for the pace maker operation/step.

    Pull vs. Push

    • There is one single point for scheduling (i.e. pace maker) – scheduling is not done at multiple or at every operation/step.

    • There is no or limited number of batch processes – whenever possible, a continuous flow. One key clue to look for is presence of inventory.

    • In spots where batching is necessary, FIFO pull system is in place with proper inventory levels. The amount of overall inventory (in equivalent number of days) should be approximately or slightly higher than the average of lead time (in days). Any discrepancy results in excess inventory and/or part shortage (which in turn impacts customer service level).

    • Customer service level is not directly impacted by forecast accuracy. There are no official “expeditors.”

    Organization Alignment

    • There is an acceptance for trying new ideas and concepts. Desire for continuous improvement is very strong. Maintaining status quo is not an option.

    • There is constant communication channel between workforce and the management. Award and recognition are based identifying, implementing and s

    Localized Advertising - Door-to-Door Ad Distribution on the Fly!
    Have you ever had to distribute door-hanger advertisements for your business? Have you ever employed door-to-door sales techniques to increase your brand awareness? Have you ever had to walk mile-after-mile repeating the sales pitch, over and over? Have you ever had to stand outside of an arena event and pass out flyers to exiting patrons? If you stop to think of the cold calling technique of door-to door advertising, you would discover how sometimes humiliating it is to
    groups.

    • Quality is achieved by controlling the process, not by checking parts. Rework and quality returns are rare occurrences.

    Evident Flow

    • Everyone is aware of the status of the subsequent operation/step.

    • There is a clearly visible, easy to follow path through all steps.

    • External set-up time has been eliminated and everyone follows consistent set-up procedures.

    Balanced Lines/Processes

    • Everyone is aware of and executes to takt time (pace of production required to match demand from the next operation/step).

    • To handle mix issues, the schedule is properly leveled to minimize the impact of both inventory and set up time. In addition, the required pitch (i.e. increments of work) is regularly determined for the pace maker operation/step.

    Pull vs. Push

    • There is one single point for scheduling (i.e. pace maker) – scheduling is not done at multiple or at every operation/step.

    • There is no or limited number of batch processes – whenever possible, a continuous flow. One key clue to look for is presence of inventory.

    • In spots where batching is necessary, FIFO pull system is in place with proper inventory levels. The amount of overall inventory (in equivalent number of days) should be approximately or slightly higher than the average of lead time (in days). Any discrepancy results in excess inventory and/or part shortage (which in turn impacts customer service level).

    • Customer service level is not directly impacted by forecast accuracy. There are no official “expeditors.”

    Organization Alignment

    • There is an acceptance for trying new ideas and concepts. Desire for continuous improvement is very strong. Maintaining status quo is not an option.

    • There is constant communication channel between workforce and the management. Award and recognition are based identifying, implementing and s

    Blast Those Call Centres!
    Two of my customers happened to meet in my office a few days ago. And, just by chance, they got talking about the problems that they experience when trying to phone their bank.Now I do not want to shame the bank by naming them. The complaints have already been made known so let’s give them a chance to fix the problem. However, the experiences of these people does make interesting reading. Especially if you are considering introducing a call centre system.One of these customers, Brian,
    takt time (pace of production required to match demand from the next operation/step).

    • To handle mix issues, the schedule is properly leveled to minimize the impact of both inventory and set up time. In addition, the required pitch (i.e. increments of work) is regularly determined for the pace maker operation/step.

    Pull vs. Push

    • There is one single point for scheduling (i.e. pace maker) – scheduling is not done at multiple or at every operation/step.

    • There is no or limited number of batch processes – whenever possible, a continuous flow. One key clue to look for is presence of inventory.

    • In spots where batching is necessary, FIFO pull system is in place with proper inventory levels. The amount of overall inventory (in equivalent number of days) should be approximately or slightly higher than the average of lead time (in days). Any discrepancy results in excess inventory and/or part shortage (which in turn impacts customer service level).

    • Customer service level is not directly impacted by forecast accuracy. There are no official “expeditors.”

    Organization Alignment

    • There is an acceptance for trying new ideas and concepts. Desire for continuous improvement is very strong. Maintaining status quo is not an option.

    • There is constant communication channel between workforce and the management. Award and recognition are based identifying, implementing and s

    Management: Can Your Business Run Without You?
    If you are a business owner or a business owner to be, let's examine this scenario.Like other people, you are so excited when you first started your own business. But after a few months, you come to realize that you work longer hours than what you expected...and you even have to work on weekends!You feel more exhausted than you used to be and you start to have doubts whether you should start your own business in the first place.You are suffering from, what Michael Gerber says, entre
    >• There is no or limited number of batch processes – whenever possible, a continuous flow. One key clue to look for is presence of inventory.

    • In spots where batching is necessary, FIFO pull system is in place with proper inventory levels. The amount of overall inventory (in equivalent number of days) should be approximately or slightly higher than the average of lead time (in days). Any discrepancy results in excess inventory and/or part shortage (which in turn impacts customer service level).

    • Customer service level is not directly impacted by forecast accuracy. There are no official “expeditors.”

    Organization Alignment

    • There is an acceptance for trying new ideas and concepts. Desire for continuous improvement is very strong. Maintaining status quo is not an option.

    • There is constant communication channel between workforce and the management. Award and recognition are based identifying, implementing and s

    Tap Into The Power of Saavy Address Labels
    There are few clerical products as time saving as address labels. For any project, these little marvels add professionalism without sacrificing efficiency. Address labels are by far one of the most effective supplies when it comes to the office.When you arrive at the office supply store you may become overwhelmed at the options available when it comes to address labels. While it would seem there would only be one or two choices, the fact is typically at least one aisle, if not two, are full of
    cts customer service level).

    • Customer service level is not directly impacted by forecast accuracy. There are no official “expeditors.”

    Organization Alignment

    • There is an acceptance for trying new ideas and concepts. Desire for continuous improvement is very strong. Maintaining status quo is not an option.

    • There is constant communication channel between workforce and the management. Award and recognition are based identifying, implementing and sustaining improvements (on time, quality, customer service and/or cost).

    • The workforce is empowered and motivated to self-direct daily operations/tasks with minimum input from management.

    • There are clear, proper, objective and timely measurements available for everyone to view. Any degradation is identified and addressed immediately.

    Simply put, in a truly lean organization, each step in the entire value chain processes only what the subsequent step requires – this is done at the right time, in high quality and at the lowest cost possible. All seven types of waste have been identified and eliminated – the only remaining work should be those that are needed to change form/fit and/or function a customer is willing to pay for.

    About Tefen

    Tefen is a publicly traded, international operations consulting firm with seven offices in United States, Europe and Israel. The firm has over twenty years of experience in improving the overall operational effectiveness of Fortune 500 clients around the world. Tefen designs and implements solutions that enhance operational performance throughout an organization. The main areas of focus include operational excellence, manufacturing, quality, customer service, research and development, and supply chain management. All of Tefen's support programs are ISO 9001 and TCS (Total Customer Satisfaction) certified. Our hands-on approach has achieved success in delivering quantifiable and value-driven results. The company has remained profitable since its inception and currently employs over 250 professionals worldwide, 40 of whom are certified Six Sigma Black Belts.

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