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Member You - How to Manage the Employee with Attitude
How to Maximize Your Resume for RelocationMy resume client Matthew had just gotten the word that his wife was being offered a fantastic promotion to her company’s national headquarters in Chicago. Despite his misgivings about the icy cold winters in Chicago and that he was a Yankees fan (as opposed to a Cubs fan), he had to admit, the positive change in his wife’s salary and career would make it a no-brainer for them to make the big move.Now came the challenge… Matt would have to resign from his current position as a bui
To look at this issue from a positive perspective, one in which we can shape the culture of the organization and consequently the behavior of our people, we need to define the type of organizat
In order to fully understand the nature of an IT auditor’s work, it is best that you learn the fundamental of IT auditing i.e.: -What is IT Audit? What is the scope of an IT Audit? Why perform IT audit? IT Risks What is IT Audit?IT = Technology (system/process/method) to produce the information required by the users.Information = Data that has been processed to suit the user requirementsAudit = assurance and consulting activitiesIT
Behavioral problems in the workplace can and should be addressed quickly and effectively for the sake of clients, colleagues, customers and suppliers. Here is how.
There are two key dimensions to performing successfully: what is done and how it is done. Yes, the clerk did her job, but her behavior was such that the team was not functioning well.
Managers are often surprised to learn they can take effective action to address the behavior of employees - how they go about their jobs rather than the end result.
It helps to look at the inputs and outputs of the job. While we normally prefer to measure the outputs, we also need to manage inputs and employee behavior is one of these. The sales assistant in a department store may not have much control over total sales from his area; they could well be dependent on the stock held, pricing, advertising or some other element of the mix. However, the sales assistant does have control over his own behavior.
How he presents himself, greets customers, solves their problems and handles queries are all inputs to the sales process. These inputs can be measured against established standards and the employee managed accordingly.
To look at this issue from a positive perspective, one in which we can shape the culture of the organization and consequently the behavior of our people, we need to define the type of organizati
I flew Business Class on one of the world’s largest airlines and found myself in a chair padded for pleasure.This up-to-date seating boasts an impressive list of features: reclining back with adjustable lumbar support, extended leg rest, electronic ‘rolling massage’, adjustable headrest with padded wings, two reading lights, a power point for laptop computers, a telephone, Internet connection, special built-in pouch for personal effects, large video screen with 14 movie selections, 19 audio channels, and noise-canceling headpho
Behavioral problems in the workplace can and should be addressed quickly and effectively for the sake of clients, colleagues, customers and suppliers. Here is how.
There are two key dimensions to performing successfully: what is done and how it is done. Yes, the clerk did her job, but her behavior was such that the team was not functioning well.
Managers are often surprised to learn they can take effective action to address the behavior of employees - how they go about their jobs rather than the end result.
It helps to look at the inputs and outputs of the job. While we normally prefer to measure the outputs, we also need to manage inputs and employee behavior is one of these. The sales assistant in a department store may not have much control over total sales from his area; they could well be dependent on the stock held, pricing, advertising or some other element of the mix. However, the sales assistant does have control over his own behavior.
How he presents himself, greets customers, solves their problems and handles queries are all inputs to the sales process. These inputs can be measured against established standards and the employee managed accordingly.
To look at this issue from a positive perspective, one in which we can shape the culture of the organization and consequently the behavior of our people, we need to define the type of organizat
Some alarming workplace factsDid you know that everyday more than 12 U.S. workers on an average lose their lives through workplace accidents? Yet another 10,000 are hurt so badly, they end up losing sizeable work time or are placed on restricted duty? Startling? These are the facts as reported by OSHA, the Occupational Safety and Health Administration.Typical accidents encountered at workplacesPeople have fallen from elevations, got caught in explosions, body parts have been crushed in machinery, men
Managers are often surprised to learn they can take effective action to address the behavior of employees - how they go about their jobs rather than the end result.
It helps to look at the inputs and outputs of the job. While we normally prefer to measure the outputs, we also need to manage inputs and employee behavior is one of these. The sales assistant in a department store may not have much control over total sales from his area; they could well be dependent on the stock held, pricing, advertising or some other element of the mix. However, the sales assistant does have control over his own behavior.
How he presents himself, greets customers, solves their problems and handles queries are all inputs to the sales process. These inputs can be measured against established standards and the employee managed accordingly.
To look at this issue from a positive perspective, one in which we can shape the culture of the organization and consequently the behavior of our people, we need to define the type of organizat
The corporation is probably the mother of all limited liability entities. The case law is vast and the complexities are many. However, a corporation can be a great business form if you know the differences between the various types of corporations.Corporations are subject to double taxation. A dollar earned by the corporation is taxed once as a corporate earning and then taxed again upon distribution to shareholders. However, this is not true for all types of corporations. An S-corporation (named after sub-chapter S in the
How he presents himself, greets customers, solves their problems and handles queries are all inputs to the sales process. These inputs can be measured against established standards and the employee managed accordingly.
To look at this issue from a positive perspective, one in which we can shape the culture of the organization and consequently the behavior of our people, we need to define the type of organizat
Surfing the net for a pharmaceutical sales job is tiresome and looking at classified job ads can be tedious and well… boring. But what about business networking? No, it’s not as tedious as it sounds. In fact, it can be fun and interesting because you get to meet lots of people that are in the pharmaceutical sales profession and get the chance to hear about great job opportunities even before they are advertised!To engage in networking, you must first identify venues to attend. First off, ‘stick close to home’. List down all the
To look at this issue from a positive perspective, one in which we can shape the culture of the organization and consequently the behavior of our people, we need to define the type of organization we want in terms of what we call core competencies. (One of our clients prefers to call them attributes.) These can be such aspects of business as innovation, results-orientation, flexibility or customer focus.
There are in fact countless terms we can use to describe what we want to be. With every client that we have taken through this exercise, a different picture emerges. Looking at what successful people have demonstrated, and what the business requires, is a useful technique to identify the specific core competencies for your organization.
These competencies can then be expanded by describing them in a little more detail: it's amazing how many different descriptions there can be for the word "flexibility" for example. Then comes the really useful part.
What does someone with these competencies or attributes actually do? To find out, we need to describe the behaviors we witness so that we can encourage others to behave in a similar fashion.
For example, a behavior associated with teamwork may be that the team member willingly shares information with others, or compliments others on their successes. Someone who is results-oriented will usually set clear and measurable goals - both at work and outside.
Once these behaviors are defined and communicated to the workforce, the company can then confirm that individual employees are more likely to succeed by demonstrating
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