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Member You - Agility - Values and Concepts of the Malcolm Baldrige Criteria; Part 5
Do you have a job at a Fortune 500 Company? Do you feel safe that you will not lose your job? Are you certain that your pension cannot be raided and you will be able to retire on-time with the full-benefits package that you were promised? What if I told you that many of the greatest American Corporations of the present period were laying off tens of thousands of people as we speak? Would you still feel safe?Perhaps you work for a regional large corporation and feel safer; should you? Well, I would not if I were you as things can indeed change so very fast and then what? Are you still sure you are safe? Well then how sure are you?Did you know that General Motor
Opportunity for Improvement
Leaders need to realize that most of the above scenarios are external factor which is not their circle of influence, therefore it is only logical that they take these changes as real and prepared themselves to counter it. Developing the organization be agile is a logical and most economical way to receive changes. With Agility, an organization can take changes and turn it into opportunities. Organization should be agile with short cycle time, reduce error and quality problem, improve productivity and reduce waste. Innovation to their product and service should be an focus effort tot drive the total business cost down.
In su
Relationships with workers, finding work in the first place, running projects and maintaining detailed and accurate records of all costs are just some of the responsibilities construction contracting firms have to juggle. Strategic planning is a luxury mostconstruction contractors don’t have any time for, and this is where construction estimating programs can help. Providing accurate estimates, monitoring profits and saving time are all benefits offered by good estimating softwareAny quality construction estimating programs will enable you to work project scheduling out from finish to start. It will be clear when materials need to be ordered and delivered,
To recap, below are the Eleven Core Values and Concepts of Baldrige Criteria:-
Visionary Leadership | Customer-Driven Excellence | Organizational and Personal Learning | Valuing Employees and Partners | Agility | Focus on the Future |Managing for Innovation | Management by Fact | Public Responsibility and Citizenship | Focus on Results and Creating Value | Systems Perspective
Articulated Agility
The Agility of an organization response to rapid changes to business has an advantage over those do not. Obviously this principle is easily understood in the business world. In today’s business environment, change is inevitable. It is so rapid that strategies and decision made previously no longer adequate or valid. Businesses are facing great demand in value added product and services from customers. Example: are shorted cycle time, instant information access, fast response to enquiries, etc. In order to respond to these demands, an organization needed to be agile. That requires agility.
Agility requires a whole set of new thinking in business structure, bureaucracy, restructure of work systems, multi-tasking of employees, simplified and innovative processes, employee empowerment, etc to strive for Agility in the organization. It is not about respond fast to the customer or business environment; it is about how to support it.
Agility is not just a philosophy of doing business to keep up to date, but they are key success factors for today’s business survivor. Hence, Key Performance Indicators must be established that are aligned to this new business platform. These KPI might include cycle time, response time, error rate, productivity, improvement efforts etc.
Case Study on Agility
All companies response to changes in business environment. As a matter of fact, some of them reacted so frequent that they loss focus on their long term business objective. To some extend, they take it part of the business process. Due to these unpredicted changes, crisis management seems to take over the continuous improvement initiatives.
At least some of the changes are not new, even way before their annual Business Plan and Budget. Unfortunately, they do not seem to prepared for the implication to their business when it become a reality. To quote some popular examples are: Foreign Exchanges fluctuation on USD against RM, escalating of raw material price, increase in logistic cost due to increase in petroleum price, a long list of them. It is not fair to say leaders of these companies do not know these factors will affect their profit margin, but most of them have the hope that it will not happen.
Issues with Agility
As mentioned, most of them spend so much time in reacting to these crisis, they lack focus on long term improvement initiatives. Hence, lack focus to restructure the organization to reduce operating cost, improving processes for better productivity, aggressively do material cost down program , develop employee to be more agile in their work with multi-skill. Solving problem using ad hoc team or crisis management seems to be the solution to the day-to-day operational issues...
Opportunity for Improvement
Leaders need to realize that most of the above scenarios are external factor which is not their circle of influence, therefore it is only logical that they take these changes as real and prepared themselves to counter it. Developing the organization be agile is a logical and most economical way to receive changes. With Agility, an organization can take changes and turn it into opportunities. Organization should be agile with short cycle time, reduce error and quality problem, improve productivity and reduce waste. Innovation to their product and service should be an focus effort tot drive the total business cost down.
In sum
Sales clerks who stand behind the counter gabbing to friends and ignoring the customer in front of them; product return personnel who refuse to honor their store's return policy; bank employees who get surly and defensive when questioned about possible errors on a depositor's bank statement.These slights and others can cost a business thousands in lost revenues and even the loss of their reputation in the community. Customers who have been treated rudely or who see themselves as having been cheated or ripped off in some way are likely to vote with their feet, walking out of a business and in the door of a similar business down the street that presents itself as more
Agility requires a whole set of new thinking in business structure, bureaucracy, restructure of work systems, multi-tasking of employees, simplified and innovative processes, employee empowerment, etc to strive for Agility in the organization. It is not about respond fast to the customer or business environment; it is about how to support it.
Agility is not just a philosophy of doing business to keep up to date, but they are key success factors for today’s business survivor. Hence, Key Performance Indicators must be established that are aligned to this new business platform. These KPI might include cycle time, response time, error rate, productivity, improvement efforts etc.
Case Study on Agility
All companies response to changes in business environment. As a matter of fact, some of them reacted so frequent that they loss focus on their long term business objective. To some extend, they take it part of the business process. Due to these unpredicted changes, crisis management seems to take over the continuous improvement initiatives.
At least some of the changes are not new, even way before their annual Business Plan and Budget. Unfortunately, they do not seem to prepared for the implication to their business when it become a reality. To quote some popular examples are: Foreign Exchanges fluctuation on USD against RM, escalating of raw material price, increase in logistic cost due to increase in petroleum price, a long list of them. It is not fair to say leaders of these companies do not know these factors will affect their profit margin, but most of them have the hope that it will not happen.
Issues with Agility
As mentioned, most of them spend so much time in reacting to these crisis, they lack focus on long term improvement initiatives. Hence, lack focus to restructure the organization to reduce operating cost, improving processes for better productivity, aggressively do material cost down program , develop employee to be more agile in their work with multi-skill. Solving problem using ad hoc team or crisis management seems to be the solution to the day-to-day operational issues...
Opportunity for Improvement
Leaders need to realize that most of the above scenarios are external factor which is not their circle of influence, therefore it is only logical that they take these changes as real and prepared themselves to counter it. Developing the organization be agile is a logical and most economical way to receive changes. With Agility, an organization can take changes and turn it into opportunities. Organization should be agile with short cycle time, reduce error and quality problem, improve productivity and reduce waste. Innovation to their product and service should be an focus effort tot drive the total business cost down.
In su
Most books about leadership and organizational effectiveness don't offer much that's new, but they do offer some of the same nonsense over and over again. Here are a few of the things I keep reading that really pull my chain."We've got to make our workers happy so they'll be productive." I've searched for years and I can't find evidence to support that. I can find evidence for the statement that: "Productive workers are more likely to be happy workers"In other words, concentrate on doing the things that make folks productive and they're more likely to be happy at work. As it turns out, we know how to do that. Gallup's research and my own years of consulting an
Agility is not just a philosophy of doing business to keep up to date, but they are key success factors for today’s business survivor. Hence, Key Performance Indicators must be established that are aligned to this new business platform. These KPI might include cycle time, response time, error rate, productivity, improvement efforts etc.
Case Study on Agility
All companies response to changes in business environment. As a matter of fact, some of them reacted so frequent that they loss focus on their long term business objective. To some extend, they take it part of the business process. Due to these unpredicted changes, crisis management seems to take over the continuous improvement initiatives.
At least some of the changes are not new, even way before their annual Business Plan and Budget. Unfortunately, they do not seem to prepared for the implication to their business when it become a reality. To quote some popular examples are: Foreign Exchanges fluctuation on USD against RM, escalating of raw material price, increase in logistic cost due to increase in petroleum price, a long list of them. It is not fair to say leaders of these companies do not know these factors will affect their profit margin, but most of them have the hope that it will not happen.
Issues with Agility
As mentioned, most of them spend so much time in reacting to these crisis, they lack focus on long term improvement initiatives. Hence, lack focus to restructure the organization to reduce operating cost, improving processes for better productivity, aggressively do material cost down program , develop employee to be more agile in their work with multi-skill. Solving problem using ad hoc team or crisis management seems to be the solution to the day-to-day operational issues...
Opportunity for Improvement
Leaders need to realize that most of the above scenarios are external factor which is not their circle of influence, therefore it is only logical that they take these changes as real and prepared themselves to counter it. Developing the organization be agile is a logical and most economical way to receive changes. With Agility, an organization can take changes and turn it into opportunities. Organization should be agile with short cycle time, reduce error and quality problem, improve productivity and reduce waste. Innovation to their product and service should be an focus effort tot drive the total business cost down.
In su
Marketing-with-Intent precisely drives you to your target and with greater speed because you are using the right mode of transportation, an accurate compass and a clear vision of where you’re headed. You’ll differentiate yourself from your competition by using the right vehicle to uncover the best career for you. Finding a job is easy. Locating a meaningful career is much harder but well worth the sweat.The traditional method of career transitioning moves you out of the driver’s seat and into the back seat. Whenever your career marketing campaign is driven by your needs rather than the employer’s, you lose control of steering your job search in the rig
Issues with Agility
As mentioned, most of them spend so much time in reacting to these crisis, they lack focus on long term improvement initiatives. Hence, lack focus to restructure the organization to reduce operating cost, improving processes for better productivity, aggressively do material cost down program , develop employee to be more agile in their work with multi-skill. Solving problem using ad hoc team or crisis management seems to be the solution to the day-to-day operational issues...
Opportunity for Improvement
Leaders need to realize that most of the above scenarios are external factor which is not their circle of influence, therefore it is only logical that they take these changes as real and prepared themselves to counter it. Developing the organization be agile is a logical and most economical way to receive changes. With Agility, an organization can take changes and turn it into opportunities. Organization should be agile with short cycle time, reduce error and quality problem, improve productivity and reduce waste. Innovation to their product and service should be an focus effort tot drive the total business cost down.
In su
Here are a few tips on what you should take in consideration before choosing a company to design your logo.1- It’s very important to understand that different design companies offer different kinds of service. If you’re starting a new business or have a small website you shouldn’t spend hundreds of dollars purchasing your logo from a major company. You will surely achieve better results by spending less in your logo and using the rest of your budget in your marketing campaign. I personally recommend www.TenDollarLogo.com2- If you have any questions about the company you want to work with, ask your questions before requesting your logo. It’s very common to fin
Opportunity for Improvement
Leaders need to realize that most of the above scenarios are external factor which is not their circle of influence, therefore it is only logical that they take these changes as real and prepared themselves to counter it. Developing the organization be agile is a logical and most economical way to receive changes. With Agility, an organization can take changes and turn it into opportunities. Organization should be agile with short cycle time, reduce error and quality problem, improve productivity and reduce waste. Innovation to their product and service should be an focus effort tot drive the total business cost down.
In summary, having understood the Agility in Values and Concepts of Malcolm Baldrige, Leaders might benchmark their CEO of Baldrige Winners on their TQM successes in this value. My next article will articulate the next Core Values and Concepts in Focus on the Future
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Disclaimer: All rights reserved. This article is written by the author based on his practical application experience. All definitions and interpretation of terminology are his point of view and has it has no intention to conflict with experts in similar topic. The author holds no responsibility for the use of this article in any way. Full Baldrige Criteria are available at http://www.nist.gov/quality
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