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Member You - Halloween at the Office: Trick or Treat?
Websense Web Filtering - Good or Bad?
Companies like Websense sell their web filtering software to corporate clients. Their marketing material is pointing out how much productivity is lost due to employees casually surfing the web while at work. With Websense software corporations are able to restrict web surfing to certain websites and put monitoring in place. This allows to protect the corporations from malicious viruses entering the network from untrusted websites and to limit the overall Internet activity of employees to business related websites. It also allows to run specific reporting on every user and to monitor web usage on a per user base.But how much web monitoring and filtering is really helping a corporation and when is filtering getting too tight? Everyone agrees - an employee is paid a certain amount of money in retur
raid to ride in an elevator. When we have a fear like Companies like Websense sell their web filtering software to corporate clients. Their marketing material is pointing out how much productivity is lost due to employees casually surfing the web while at work. With Websense software corporations are able to restrict web surfing to certain websites and put monitoring in place. This allows to protect the corporations from malicious viruses entering the network from untrusted websites and to limit the overall Internet activity of employees to business related websites. It also allows to run specific reporting on every user and to monitor web usage on a per user base.But how much web monitoring and filtering is really helping a corporation and when is filtering getting too tight? Everyone agrees - an employee is paid a certain amount of money in retur
Blast Those Call Centres!
Two of my customers happened to meet in my office a few days ago. And, just by chance, they got talking about the problems that they experience when trying to phone their bank.Now I do not want to shame the bank by naming them. The complaints have already been made known so let’s give them a chance to fix the problem. However, the experiences of these people does make interesting reading. Especially if you are considering introducing a call centre system.One of these customers, Brian, wanted to speak to his bank manager urgently. The bank is located about one mile from Brian’s office but Brian was put off visiting the bank because of problems with traffic and parking in that part of town. So Brain decides to telephone his bank manager.It’s probably also worth mentioning that
If you’re in the path of a hurricane, your fears are legitimate and realistic.Two of my customers happened to meet in my office a few days ago. And, just by chance, they got talking about the problems that they experience when trying to phone their bank.Now I do not want to shame the bank by naming them. The complaints have already been made known so let’s give them a chance to fix the problem. However, the experiences of these people does make interesting reading. Especially if you are considering introducing a call centre system.One of these customers, Brian, wanted to speak to his bank manager urgently. The bank is located about one mile from Brian’s office but Brian was put off visiting the bank because of problems with traffic and parking in that part of town. So Brain decides to telephone his bank manager.It’s probably also worth mentioning that
Our fears can also be irrational. We recognize this when we see it in others – the child who thinks all dogs bite, or the adult who’s afraid to ride in an elevator. When we have a fear like t
Why Everyone That Provides A Service Should Sell A Product
That is a pretty powerful statement I made in that headline. Everyone in the service industry should have something tangible to sell to go with it. That something tangible could be a process or formula that they claim as their own.You may be a copywriter and thinking Kelly has gone totally nuts; or a physician thinking Kelly has no clue about what I do or why.Let me give you some examples of what I'm talking about with this. Let's start with a copywriter or graphic designer that is providing a service.I've talked before about how you, as providers of a service, can't make any money if you're not working. If you become sick or take a vacation there is no money coming in. Long term I don't think that's a place any of us want to be.Having something to sell besides yourself also
gitimate and realistic.That is a pretty powerful statement I made in that headline. Everyone in the service industry should have something tangible to sell to go with it. That something tangible could be a process or formula that they claim as their own.You may be a copywriter and thinking Kelly has gone totally nuts; or a physician thinking Kelly has no clue about what I do or why.Let me give you some examples of what I'm talking about with this. Let's start with a copywriter or graphic designer that is providing a service.I've talked before about how you, as providers of a service, can't make any money if you're not working. If you become sick or take a vacation there is no money coming in. Long term I don't think that's a place any of us want to be.Having something to sell besides yourself also
Our fears can also be irrational. We recognize this when we see it in others – the child who thinks all dogs bite, or the adult who’s afraid to ride in an elevator. When we have a fear like
Integrity and the Company Promise
Integrity and honesty. Seems they're always in the news these days. If it's not the lobbyist-incited exposure of someone's political misbehaviors, it's authors "embellishing" on their autobiographies. Oh, and let's not forget the hardy crew of the HMS Embellishment: Marketing people.Hmmm. That's us.Surely each of us has at one time or another used a little white lie to avoid trouble, make a resume seem better than we think it is, or add some "interest" to a story told in praise of a personal exploit. Even the squeaky-cleanest of us has some such fib to reveal.But let's examine integrity as though there were a trend here, a trend toward consistent truth-bending. Have we become hardened by the lies we're told nearly every day, writing off those that seem harmless enough and shrieking
tional. We recognize this when we see it in others – the child who thinks all dogs bite, or the adult who’s afraid to ride in an elevator. When we have a fear like Integrity and honesty. Seems they're always in the news these days. If it's not the lobbyist-incited exposure of someone's political misbehaviors, it's authors "embellishing" on their autobiographies. Oh, and let's not forget the hardy crew of the HMS Embellishment: Marketing people.Hmmm. That's us.Surely each of us has at one time or another used a little white lie to avoid trouble, make a resume seem better than we think it is, or add some "interest" to a story told in praise of a personal exploit. Even the squeaky-cleanest of us has some such fib to reveal.But let's examine integrity as though there were a trend here, a trend toward consistent truth-bending. Have we become hardened by the lies we're told nearly every day, writing off those that seem harmless enough and shrieking
Passion For Home Business
When I started my internet business three months ago by joining the pluginprofitsite I was not aware of the fact which kind of a huge global market I had tapped into.Fighting the overall common information overload of a newbie and trying to stay focussed I learned as much as I possibly could to be able to get the big picture.My passion for working from home had awakened to my own surprise almost overnight and exploded like wildfire into my daily activities. My whole life changed. I was determined to make this work whatever it might take. I was ready to sacrifice my time, my money and my energy. Funny thing was that all of a sudden I had strength and I knew it was the right thing I was doing. I trusted myself on this and failure was not part of my plan.A few things went wrong, of course an
he child who thinks all dogs bite, or the adult who’s afraid to ride in an elevator. When we have a fear like When I started my internet business three months ago by joining the pluginprofitsite I was not aware of the fact which kind of a huge global market I had tapped into.Fighting the overall common information overload of a newbie and trying to stay focussed I learned as much as I possibly could to be able to get the big picture.My passion for working from home had awakened to my own surprise almost overnight and exploded like wildfire into my daily activities. My whole life changed. I was determined to make this work whatever it might take. I was ready to sacrifice my time, my money and my energy. Funny thing was that all of a sudden I had strength and I knew it was the right thing I was doing. I trusted myself on this and failure was not part of my plan.A few things went wrong, of course an
Business Lessons Learned
1. If a business or an idea does not exist, create it. Create your own future by being open to change. As one door closes another one opens. I've created two businesses that did not exist since I was laid off in December of 1994.2. Be willing to take risks, however, make them calculated risks by taking the time to develop and write a business plan.3. Place a heavy emphasis on marketing by answering these questions:Who We AreWhat is the purpose of your page?Why are you in business?What We DoWhat are the products or services you are offering?What Makes Us UniqueHow are you different from others? What is your (USP) Unique Selling Proposition?Why Use Our Products or ServicesWhy would people want to do business with you?How
raid to ride in an elevator. When we have a fear like that, we know intellectually it’s irrational, but we don’t feel that way about it emotionally.1. If a business or an idea does not exist, create it. Create your own future by being open to change. As one door closes another one opens. I've created two businesses that did not exist since I was laid off in December of 1994.2. Be willing to take risks, however, make them calculated risks by taking the time to develop and write a business plan.3. Place a heavy emphasis on marketing by answering these questions:Who We AreWhat is the purpose of your page?Why are you in business?What We DoWhat are the products or services you are offering?What Makes Us UniqueHow are you different from others? What is your (USP) Unique Selling Proposition?Why Use Our Products or ServicesWhy would people want to do business with you?How
I'm reminded of this as Halloween comes around. My field is Emotional Intelligence (EQ), including EQ at work. I have al
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