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    The Greatest Blind Spot: Customer Perception
    Ever heard the expression "Perception is reality"? I am not sure how accurate that is about most things, but it is true when it comes to service. I was reminded of this truth while making hotel reservations for a recent trip to Washington DC. My decision was based solely on my perception of the quality of service I would receive, and that decision was based on their brand name.The difference between the brand name hotels (or automotive companies for that matter) is that they have effectively
    an interview. However, there are signs you can look for and questions you can ask to better determine if this is someone who is passionate about their work.
    • Does their education and work history consist of positions that build on each other, demonstrating knowledge in their field and a desire for growth? Or, have they bounced around with little direction?
    • Are they actively involved in their professional community? Do they take advantage of opportunities to develop new skills?
    • Find out why they chose to get into this particular line of work.
    • Make a note of their specific professional goals. “To be working in a position that utilizes my skills or to be a
    Useful Information About Postage
    Postage stamps were first issued in the United Kingdom (Great Britain). Rowland Hill, a staff member, of the British Post Office was the inventor of the first postage stamp. The first stamp introduced by the British Post Office restructuring, under which it transposed the fee for postage, from the receiver to the sender of the mail, also introduced the 1-ounce mail with flat rate postage, to any place in Britain regardless of the distance. The only nation in the world, which does not bear a name, b
    In order for your career to grow, you must demonstrate effective leadership skills. Organizations are finally beginning to realize that soft skills are just as important as technical skills and therefore, are placing more emphasis on developing and rewarding effective leaders. One important skill for leaders to master is the ability to recruit high-potential talent into the organization.

    The responsibility of recruiting these candidates doesn’t fall solely on the shoulders of your recruiter. There are many ways that you can enhance their efforts to attract the most sought after candidates. Recruiting shouldn’t be reactive – performed only when you have an opening on your team. It should be an ongoing activity so that your pipeline of candidates is full and you can start interviewing shortly after a need has been established. Follow these tips to make the most of your efforts:

    1. Look to your existing employees for a promotional opportunity, first. You should always look within the organization before you consider external candidates. Reward employees who are actively developing their skills and are loyal to the company. Is there someone who is ready to take on new responsibilities?

    2. If you are an active member of your professional community, start building a rapport with prospective candidates. Recruiting is a lot like marketing – the more positive contact you have with prospects, the more receptive they will be to talking to you about making a move to your organization. Keep in contact with those you would like to have on your team one day.

    3. Build a reputation as a strong leader. This is one of those times when you want your reputation to precede you. If you are known for being a great leader, candidates will want to work for you. Year after year, “lack of opportunity” is cited as one of the main reasons for employee turnover. Judicious candidates know that their manager can make or break that opportunity and they make their decisions accordingly.

    4. Don’t be intimidated by dynamic, high-potential candidates. I’ve seen many hiring managers pass over candidates because they were intimidated by their ambition. Instead of worrying about someone taking over your job (if this is an issue, you’ve got bigger problems to worry about), think about who could potentially replace you when you move on to a bigger role.

    5. Avoid the temptation of hiring someone just like you. It’s great when you have a connection with a candidate, but try to remember that you aren’t hiring someone to be your friend. Instead, look for someone who will complement your team’s strengths and weaknesses.

    6. Select candidates who are passionate about their work. Passion is difficult to ascertain during an interview. However, there are signs you can look for and questions you can ask to better determine if this is someone who is passionate about their work.
    • Does their education and work history consist of positions that build on each other, demonstrating knowledge in their field and a desire for growth? Or, have they bounced around with little direction?
    • Are they actively involved in their professional community? Do they take advantage of opportunities to develop new skills?
    • Find out why they chose to get into this particular line of work.
    • Make a note of their specific professional goals. “To be working in a position that utilizes my skills or to be a m

    Vacations are a MUST for the Self Employed
    I've just returned from a 20-day vacation to Yosemite, Sequoia and Kings Canyon National Parks.It's impossible to describe the sheer terror of finally deciding to take more than a week's vacation. Would my business crumble? Would I miss logging on each morning to get my email? Would my clients remember me when I returned?? Would I miss a new business opportunity while I was gone?It all started rather simply: three different opportunities for speaking engagements came up in Californ
    It should be an ongoing activity so that your pipeline of candidates is full and you can start interviewing shortly after a need has been established. Follow these tips to make the most of your efforts:

    1. Look to your existing employees for a promotional opportunity, first. You should always look within the organization before you consider external candidates. Reward employees who are actively developing their skills and are loyal to the company. Is there someone who is ready to take on new responsibilities?

    2. If you are an active member of your professional community, start building a rapport with prospective candidates. Recruiting is a lot like marketing – the more positive contact you have with prospects, the more receptive they will be to talking to you about making a move to your organization. Keep in contact with those you would like to have on your team one day.

    3. Build a reputation as a strong leader. This is one of those times when you want your reputation to precede you. If you are known for being a great leader, candidates will want to work for you. Year after year, “lack of opportunity” is cited as one of the main reasons for employee turnover. Judicious candidates know that their manager can make or break that opportunity and they make their decisions accordingly.

    4. Don’t be intimidated by dynamic, high-potential candidates. I’ve seen many hiring managers pass over candidates because they were intimidated by their ambition. Instead of worrying about someone taking over your job (if this is an issue, you’ve got bigger problems to worry about), think about who could potentially replace you when you move on to a bigger role.

    5. Avoid the temptation of hiring someone just like you. It’s great when you have a connection with a candidate, but try to remember that you aren’t hiring someone to be your friend. Instead, look for someone who will complement your team’s strengths and weaknesses.

    6. Select candidates who are passionate about their work. Passion is difficult to ascertain during an interview. However, there are signs you can look for and questions you can ask to better determine if this is someone who is passionate about their work.
    • Does their education and work history consist of positions that build on each other, demonstrating knowledge in their field and a desire for growth? Or, have they bounced around with little direction?
    • Are they actively involved in their professional community? Do they take advantage of opportunities to develop new skills?
    • Find out why they chose to get into this particular line of work.
    • Make a note of their specific professional goals. “To be working in a position that utilizes my skills or to be a

    Prototyping Your New Electronic Product Idea
    Do you have an idea for an electronic product, the next must-have gadget, music or video system, time saver, or greatest problem-solving device that was ever invented? Even if you have the electronics product design expertise available, there are a number of tasks that you must complete and issues that you must resolve before you have an actual product design that can be produced, marketed, and sold. Once you have completed a product specification document and a marketing study, you should be pr
    e positive contact you have with prospects, the more receptive they will be to talking to you about making a move to your organization. Keep in contact with those you would like to have on your team one day.

    3. Build a reputation as a strong leader. This is one of those times when you want your reputation to precede you. If you are known for being a great leader, candidates will want to work for you. Year after year, “lack of opportunity” is cited as one of the main reasons for employee turnover. Judicious candidates know that their manager can make or break that opportunity and they make their decisions accordingly.

    4. Don’t be intimidated by dynamic, high-potential candidates. I’ve seen many hiring managers pass over candidates because they were intimidated by their ambition. Instead of worrying about someone taking over your job (if this is an issue, you’ve got bigger problems to worry about), think about who could potentially replace you when you move on to a bigger role.

    5. Avoid the temptation of hiring someone just like you. It’s great when you have a connection with a candidate, but try to remember that you aren’t hiring someone to be your friend. Instead, look for someone who will complement your team’s strengths and weaknesses.

    6. Select candidates who are passionate about their work. Passion is difficult to ascertain during an interview. However, there are signs you can look for and questions you can ask to better determine if this is someone who is passionate about their work.
    • Does their education and work history consist of positions that build on each other, demonstrating knowledge in their field and a desire for growth? Or, have they bounced around with little direction?
    • Are they actively involved in their professional community? Do they take advantage of opportunities to develop new skills?
    • Find out why they chose to get into this particular line of work.
    • Make a note of their specific professional goals. “To be working in a position that utilizes my skills or to be a

    Skilled Worker Shortage Threatens Manufacturers' Productivity
    American manufacturers are turning away lucrative business because they can't attract or retain enough qualified workers. Productivity diminishes when there are not enough skilled employees, and the situation convinces – or forces – many employers to lower their hiring standards while simultaneously canceling profitable contracts.The Jacksonville Business Journal, for example, recently reported that Atlantic Marine Holding Company in Florida has passed up millions of dollars worth of new bus
    didates. I’ve seen many hiring managers pass over candidates because they were intimidated by their ambition. Instead of worrying about someone taking over your job (if this is an issue, you’ve got bigger problems to worry about), think about who could potentially replace you when you move on to a bigger role.

    5. Avoid the temptation of hiring someone just like you. It’s great when you have a connection with a candidate, but try to remember that you aren’t hiring someone to be your friend. Instead, look for someone who will complement your team’s strengths and weaknesses.

    6. Select candidates who are passionate about their work. Passion is difficult to ascertain during an interview. However, there are signs you can look for and questions you can ask to better determine if this is someone who is passionate about their work.
    • Does their education and work history consist of positions that build on each other, demonstrating knowledge in their field and a desire for growth? Or, have they bounced around with little direction?
    • Are they actively involved in their professional community? Do they take advantage of opportunities to develop new skills?
    • Find out why they chose to get into this particular line of work.
    • Make a note of their specific professional goals. “To be working in a position that utilizes my skills or to be a

    Future of Nonwoven Fabrics
    IntroductionUsually people consider textile fabrics as the common categorization such as woven, knitted, braided or tufted constructions. They commonly abandon nonwoven fabrics form the textile group. In the conventional fabric, the fibre is first made into yarns; on the other hand, nonwovens are manufactured sheets or webs directionally or randomly orientated fibres, bonded through resistance, solidity or sticking together into a fabric.The demands for fabrics have increased sharply.
    an interview. However, there are signs you can look for and questions you can ask to better determine if this is someone who is passionate about their work.
    • Does their education and work history consist of positions that build on each other, demonstrating knowledge in their field and a desire for growth? Or, have they bounced around with little direction?
    • Are they actively involved in their professional community? Do they take advantage of opportunities to develop new skills?
    • Find out why they chose to get into this particular line of work.
    • Make a note of their specific professional goals. “To be working in a position that utilizes my skills or to be a manager” doesn’t cut it. Is it just about the money or are they looking for growth or meaning in their work?
    • Find out what aspect of their job they enjoy most.

    7. Stop settling for mediocrity. Don’t be afraid to hold off on making a selection decision until you have the right candidate. Get creative in the way you manage your employee shortage. Consider redistributing the duties on your team and hiring a temporary administrative employee to take up the slack. This is a great time for your employees gain additional experience.

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