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  • Member You - Supply Chain Risk Management: An Introduction

    Benefits of Personalised Mugs
    Personalised mugs have many benefits, which is why they are often used in marketing campaigns as promotional giveaways.Mugs are available in a wide choice of materials, including ceramic, earthenware, bone china, frosted glass, metal, acrylic and even recycled plastic. Different styles of personalised mugs will appeal to different target markets, for example, contemporary latte mugs are ideal for a young audience, whereas traditional bone china mugs may be more appropriate for an older market. Companies or organisations looking for inexpensive promotional items for giving to customers, prospects and employees often turn to personalised mugs. Their low unit cost makes them ideal for company events or trade shows where a large number of items are needed as giveawaysUnlike many other less valued promotional products, From Entrepreneur to Infopreneur: Make Money Selling Info Products
    The term “Infopreneur” is a relatively new industry buzz word that is making waves because it opens doors for entrepreneurs to generate new streams of income. Simply put, an infopreneur sells information.Information products are offered in a variety of formats including books, e-books, special reports, audio formats, videos, workbooks, tips booklets, and virtually any method in which you can deliver information. Many successful entrepreneurs have been doing this for years. Here are some examples:*Joan Stewart is a publicity expert and operates www.PublicityHound.com. With over 100 special reports and audio recordings of the teleconferences she hosts, Joan is a master infopreneur.*Dottie Walters is the author of “Speak and Grow Rich” and several other books, and the founder of www.SpeakandGrowRich.com. In addition to he
    Risk management concepts have been around for several years, but they have generally been bounded to the financial area. Today, according to common experience and evidences, the supply chain is where risk management is assuming a critical role, since it is where risk becomes most damaging for a company: in fact, the last decades have been characterized by several events (i.e. earthquake in Kobe in 1995, terrorist attack to WTC in 2001, SARS in 2002-2003) that have disrupted supply chain operations repeatedly (Tang, 2006).

    One of the main factors that contributed to disruptions is the lean attitude (lean production or lean manufacturing) that took a relevant role in academia and industry during the 90s, pulling the demand for streamlined manufacturing systems with expected zero-inventory and just-in-time movement of goods. In current volatile era, with businesses and, more specifically, supply chains becoming increasingly global, the industrial environment is heavily affected by uncertainty, which can potentially turn out into unexpected disruptions.

    According to a study funded in 2006 by Accenture Consulting, three out of four top supply chain executives at major U.S. enterprises say they have had a disruption in the past five years from which it took at least a week - and sometimes several months - to recover, and the risks are increasing.

    Moreover, as the results of a survey conducted on 1150 companies in UK show (Woodman, 2006), CEO's and top managers are nowadays getting aware that potentially disruptive events have to be explicitly identified, properly prevented and effectively offset.

    In contrast, supply chain managers have so far kept their efforts on efficiency gains, aiming at reducing cost at the expense of an increased risk of disruptions. A study from Forrester Research carried out in 2002 reports that almost 90% of a sample of senior supply chain executives indicated, as their top supply chain priority, the need of improving operational efficiency; only the remaining 10% were more sensitive to flexibility and robustness (Hendricks et al. 2005).

    In this context, some concepts have emerged as decisive for the competitive management of modern supply chains: these are declined in literature as operational risk (NSW, 2005 and BCI, 2005), enterprise risk management (Hallikas et al., 2004; Chapman, 2006), business continuity (Christopher, 2003; Sheffi, 2005; BCI, 2005) and business vulnerability (Christopher, 2003).

    Hence, I provide some basic definitions that could help in entering this somewhat new world:

    - Risk Management: as defined by the ISO IEC Guide (ISO, 2002), it is a set of coordinated activities to direct and control an organization with regard to risk. In other words, a process by which a company tries to ensure that the risks to which it is voluntarily exposed are those ones it is eventually wi

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    Everywhere we go, we are bombarded by a myriad of pesky ads. You name it, they are all over the place. Television, radio, billboards, magazines, news bulletins, the internet, buses, ATM screens, flyers, street signs, mailboxes and even people wearing ads. Advertising is all about attention. Grabbing people’s attention these days is no piece of cake. Given a chance, most people are eager to banish these countless and irksome “in-your-face” product promos. Proof of this is the overwhelming success of PVRs (Personal Video Recorders). So what are companies expected to do? The traditional 30-second spot on TV doesn’t seem to bear much fruit. Moreover, newspaper advertising can be very treacherous and unrewarding, unless you can burn plenty of bucks to afford a full-page exposure.Broadcasting networks which rely heavily on the multi-billi
    e lean attitude (lean production or lean manufacturing) that took a relevant role in academia and industry during the 90s, pulling the demand for streamlined manufacturing systems with expected zero-inventory and just-in-time movement of goods. In current volatile era, with businesses and, more specifically, supply chains becoming increasingly global, the industrial environment is heavily affected by uncertainty, which can potentially turn out into unexpected disruptions.

    According to a study funded in 2006 by Accenture Consulting, three out of four top supply chain executives at major U.S. enterprises say they have had a disruption in the past five years from which it took at least a week - and sometimes several months - to recover, and the risks are increasing.

    Moreover, as the results of a survey conducted on 1150 companies in UK show (Woodman, 2006), CEO's and top managers are nowadays getting aware that potentially disruptive events have to be explicitly identified, properly prevented and effectively offset.

    In contrast, supply chain managers have so far kept their efforts on efficiency gains, aiming at reducing cost at the expense of an increased risk of disruptions. A study from Forrester Research carried out in 2002 reports that almost 90% of a sample of senior supply chain executives indicated, as their top supply chain priority, the need of improving operational efficiency; only the remaining 10% were more sensitive to flexibility and robustness (Hendricks et al. 2005).

    In this context, some concepts have emerged as decisive for the competitive management of modern supply chains: these are declined in literature as operational risk (NSW, 2005 and BCI, 2005), enterprise risk management (Hallikas et al., 2004; Chapman, 2006), business continuity (Christopher, 2003; Sheffi, 2005; BCI, 2005) and business vulnerability (Christopher, 2003).

    Hence, I provide some basic definitions that could help in entering this somewhat new world:

    - Risk Management: as defined by the ISO IEC Guide (ISO, 2002), it is a set of coordinated activities to direct and control an organization with regard to risk. In other words, a process by which a company tries to ensure that the risks to which it is voluntarily exposed are those ones it is eventually w

    Use Exit Interviews To Dramatically Reduce Staff Turnover
    What is the first thing you would do if you started losing your key customers to your competitors?Well the simplest way to find out why they are leaving and stop the loss of business is to obviously ask them. To find out what made them leave you and what attracted them to another supplier.In the same way, you should make ‘exit interviews’ with employees who leave your business a standard part of your procedures.Usually conducted in their last few days, an exit interview is a conversation between you and the person who is leaving which allows you to obtain valuable information from them which will help you keep staff in the future.Some of the questions you may consider asking are: 1. What are your reasons for leaving?2. With hindsig
    ves at major U.S. enterprises say they have had a disruption in the past five years from which it took at least a week - and sometimes several months - to recover, and the risks are increasing.

    Moreover, as the results of a survey conducted on 1150 companies in UK show (Woodman, 2006), CEO's and top managers are nowadays getting aware that potentially disruptive events have to be explicitly identified, properly prevented and effectively offset.

    In contrast, supply chain managers have so far kept their efforts on efficiency gains, aiming at reducing cost at the expense of an increased risk of disruptions. A study from Forrester Research carried out in 2002 reports that almost 90% of a sample of senior supply chain executives indicated, as their top supply chain priority, the need of improving operational efficiency; only the remaining 10% were more sensitive to flexibility and robustness (Hendricks et al. 2005).

    In this context, some concepts have emerged as decisive for the competitive management of modern supply chains: these are declined in literature as operational risk (NSW, 2005 and BCI, 2005), enterprise risk management (Hallikas et al., 2004; Chapman, 2006), business continuity (Christopher, 2003; Sheffi, 2005; BCI, 2005) and business vulnerability (Christopher, 2003).

    Hence, I provide some basic definitions that could help in entering this somewhat new world:

    - Risk Management: as defined by the ISO IEC Guide (ISO, 2002), it is a set of coordinated activities to direct and control an organization with regard to risk. In other words, a process by which a company tries to ensure that the risks to which it is voluntarily exposed are those ones it is eventually w

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    reased risk of disruptions. A study from Forrester Research carried out in 2002 reports that almost 90% of a sample of senior supply chain executives indicated, as their top supply chain priority, the need of improving operational efficiency; only the remaining 10% were more sensitive to flexibility and robustness (Hendricks et al. 2005).

    In this context, some concepts have emerged as decisive for the competitive management of modern supply chains: these are declined in literature as operational risk (NSW, 2005 and BCI, 2005), enterprise risk management (Hallikas et al., 2004; Chapman, 2006), business continuity (Christopher, 2003; Sheffi, 2005; BCI, 2005) and business vulnerability (Christopher, 2003).

    Hence, I provide some basic definitions that could help in entering this somewhat new world:

    - Risk Management: as defined by the ISO IEC Guide (ISO, 2002), it is a set of coordinated activities to direct and control an organization with regard to risk. In other words, a process by which a company tries to ensure that the risks to which it is voluntarily exposed are those ones it is eventually w

    Franchising is Not as Easy as It Looks
    Many entrepreneurs wish to build up their companies and franchise it across the region, then state, then country and then the World. Well sure sounds good but it is not so easy. First it costs a lot of cash up front, about a million dollars to do it right. Then there is an abundance of lawyer fees, which make you hate all lawyers until the day you die with a passion so intense you may not even recognize yourself as these professional parasites attempt to rape you. Seriously.Then there are issues with over regulation in franchising and all the disclosure documents you have to register. Then you find out that different states have different rules and they even want to tell you what you can and cannot say on our company website. Things which are perfectly natural on any other business website are immediately called into question on fra
    t al., 2004; Chapman, 2006), business continuity (Christopher, 2003; Sheffi, 2005; BCI, 2005) and business vulnerability (Christopher, 2003).

    Hence, I provide some basic definitions that could help in entering this somewhat new world:

    - Risk Management: as defined by the ISO IEC Guide (ISO, 2002), it is a set of coordinated activities to direct and control an organization with regard to risk. In other words, a process by which a company tries to ensure that the risks to which it is voluntarily exposed are those ones it is eventually willing to tackle during the course of its routinary activities.

    - Enterprise Risk Management (ERM): is defined as a rigorous and coordinated approach to assessing and responding to all risks that affect the achievement of strategic and financial objectives of an enterprise (Miccolis, 2001).

    - Supply Chain Risk Management (SCRM): can be defined as the systematic identification and assessment of potential supply chain disruptions with the objective to control exposure to risk or reduce its negative impact on supply chain performance. Management of risk includes the development of continuous strategies designed to control, mitigate, reduce, or eliminate risk.

    - Business Continuity Management (BCM): as defined by the Business Continuity Institute, BCM is "an holistic management process that identifies potential impacts that threaten an organisation and provides a framework for building resilience and the capability for an effective response that safeguards the interests of its key stakeholders, reputation, brand and value creating activities" (BCI, 2005).

    - Business Vulnerability: supply chain vulnerability is defined as an exposure to serious disturbances, arising from risks within the supply chain as well as risks external to the supply chain (Christopher, 2003). In other words, vulnerability is a result of any weakness within a complex system that can seriously jeopardize its activities (Ayyub, 2003). Vulnerability strictly relates to business continuity planning (and, hence, to risk) through the concept of vulnerability management.

    - Resilient enterprise: the concept of resilience is related to the ability of the company to recover quickly from a disruption (Sheffi, 2005). That is, a resilient enterprise is built upon business continuity, which in turn relies on (enterprise) risk management and vulnerability management.

    All these concepts have gained attention during the last decade and, very likely, will assume even greater attention in the future.

    References

    1. Ayyub, B.M. , 2003, "Risk Analysis in Engineering and Economics", Chapman & Hall/CRC, Florida - ISBN 1-58488-395-2
    2. (The) Business Continuity Institute (BCI), 2005, "Good Practice Gu

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