Member You - Business

Saying Thank You With Corporate Gifts
Everyone loves to be appreciated, and when that thanks is expressed with a gift, you’ll make extra points with the gift recipient. Corporate gifts are often thought of as expensive, one-of-a-kind executive style gifts that your company sends out at holidays, but there’s another level of corporate gift-giving that can mark you and your firm as a thoughtful, appreciative company with whom to do business.The wonderful thing about thank you gifts is that they needn’t be expensive, but they can pay off big in exposure for your company and product. There are literally dozens of opportunities fo

t the responsibility (delegate) for those tasks to your support staff.

For most small business owners, that support staff takes the form of a secretary or an office manager. As your business grows, you may increase the numbers of those kinds of employees or you could create strategic staff using independent contractors, part-time workers, or any combination that works for you. As you get more support, your goal then is to perform more days a week - do more new-client signings, more surgery, more things that make you money.

In the case of the small business owner, when you quit or retire, your business ends at the same time. There is usually nothing t

Service Quality Context: It's Everywhere!
I just finished a conversation with a leader in a top rated US hospital about creating a Customer Service culture. We both marveled at the comments she had received from her organization recently suggesting that customer service is so simple, why would their organization even need to teach it?!Is customer service simple? Maybe. Is it easy to achieve consistently in most organizations? Definitely not. Most of us can recall countless examples where we personally witnessed (or were victims of) horrendous customer service failures.So what is the solution? The problem, at leas

If you’re like most people who find themselves in business for the first time, you find yourself in an awkward scenario: you know almost everything you need to do for your clients and virtually nothing about what you need to do for your business.

This is a common and normal situation, but one that can be mastered. Before you can truly decide what you need to do and how to act, you need to determine who you are. What kind of businessperson are you? There are two major divisions: a small business owner or an entrepreneur. Neither one of these is intrinsically better than the other but they are different, and you must know which one you are.

A small business owner is a person who is self-employed and focuses on creating income. In some respects it’s like having a job from which you can’t get fired. The goal of a small business owner is to get his job to be like Neil Diamond’s or a surgeon’s: you only work when you’re on. Someone else moves the piano, makes the arrangements, schedules the surgery, opens the curtain, or sterilizes the scalpel. Neil just sings and plays, the surgeon “surges.” And that’s what a small business owner like yourself wants to do, just the thing for which you get paid.

So the first step is to know what you get paid for. I suggest there are at least three things you do that make you money, but it’s up to you to define them. This is not as easy at it sounds. Typically small business owners think that every thing they do is important and so everything they do makes them money. But what really makes you money? In each of your cases it might be different. If you are fee-based, it probably includes: getting the client to sign the initial agreement; getting the client to approve a plan of action (agreeing to an expenditure, or anything in which they agree to become more involved), and any meeting with the client that furthers your relationship with them. Things that don’t make you money include filling out tax forms, cold calls, meetings that aren’t about a plan of action, and decisions about phone systems, desks, filing cabinets, etc.

When you are determining which three things you do that make you money, be honest and be ruthless. Once you know what you get paid for, your goal is to fill solid blocks of time doing nothing but those things that make you money. Imagine your best-ever deal. Then imagine if you could sign three or four of those kinds of deals back-to-back every Monday morning. And then every Monday all day long! To support a day like that, you have to make the other days work for you. Either you personally do all the things that don’t make you money on those days, or you shift the responsibility (delegate) for those tasks to your support staff.

In the case of the small business owner, when you quit or retire, your business ends at the same time. There is usually nothing t

Business Administration Degrees
To learn the art of management and administration, it is very beneficial to have a business administration degree. Business administration degrees help in that they represent an organized and systematic body of knowledge. They also play a pivotal part in formalizing methods of acquiring knowledge and skills followed by existence of an ethical code to regulate the behavior of the members of the profession.We hear a lot about professional managers and their contribution to the economic development of the nation. A closer examination of management as a profession reveals that unlike law or m

iness owner is a person who is self-employed and focuses on creating income. In some respects it’s like having a job from which you can’t get fired. The goal of a small business owner is to get his job to be like Neil Diamond’s or a surgeon’s: you only work when you’re on. Someone else moves the piano, makes the arrangements, schedules the surgery, opens the curtain, or sterilizes the scalpel. Neil just sings and plays, the surgeon “surges.” And that’s what a small business owner like yourself wants to do, just the thing for which you get paid.

In the case of the small business owner, when you quit or retire, your business ends at the same time. There is usually nothing t

Who Do You Be In Business?
Many of us are so wrapped up in our business that we don’t have a chance to step back and reflect for a moment, on who we are in our lives. This is a problem that all of us face at one time or another whether we are a corporate executive or a live at home parent. I can remember being a child growing up in middle class America wondering what it would be like to have all the material wealth in the world. While still in grade school, who I be was a kid whose only concerns were Saturday morning cartoons and what mom was cooking for diner. As time went on and I learned the “rules” of my parents h

ou money, but it’s up to you to define them. This is not as easy at it sounds. Typically small business owners think that every thing they do is important and so everything they do makes them money. But what really makes you money? In each of your cases it might be different. If you are fee-based, it probably includes: getting the client to sign the initial agreement; getting the client to approve a plan of action (agreeing to an expenditure, or anything in which they agree to become more involved), and any meeting with the client that furthers your relationship with them. Things that don’t make you money include filling out tax forms, cold calls, meetings that aren’t about a plan of action, and decisions about phone systems, desks, filing cabinets, etc.

In the case of the small business owner, when you quit or retire, your business ends at the same time. There is usually nothing t

Beginning a Six Sigma Initiative
You cannot have a project-specific vision when beginning a Six Sigma initiative. It is essential that you develop a perspective with a comprehensive and an all-encompassing viewpoint that reaches out of the scope of the project on hand.Begin the Project Selection with the Right InitiativeSelect the project for Six Sigma implementation after weighing priorities. This does not mean that you should dive at the most pressing problem first without looking at constraints. Here is a brief guideline for project selection as initiation of Six Sigma.1. Not all projects incur or help s

t aren’t about a plan of action, and decisions about phone systems, desks, filing cabinets, etc.

In the case of the small business owner, when you quit or retire, your business ends at the same time. There is usually nothing t

To Be Creative-Be Brief
Creative people work best when they are given limitations. I know that sounds counterintuitive but is it true. These limitations help your creative team members focus so that the message they develop will be relevant, impactful, original and true.So, how do you provide these limitations to your creative team: with a creative brief. Let’s take a look at how you go about developing one.There are five basic areas of information you need to supply your creative team in order to get the best possible work. First, is an overview that spells out what’s happening in the market and with the

t the responsibility (delegate) for those tasks to your support staff.

In the case of the small business owner, when you quit or retire, your business ends at the same time. There is usually nothing to sell because you are the business. You are the person making all the financial decisions and completing all the transactions and relaying that information to the client. Your business is a job and when you quit, the job ends.

An entrepreneur is someone who focuses not on creating income but on creating wealth. The small business owner does the work that makes the money. An entrepreneur gets the business to do the work that makes the money.

Entrepreneurs create systems that are process-dependent, not people-dependent. They look at what they do that makes them money, analyze it, define it, systematize it, and then hire and train people to make money for them. The system brings in new clients, assigns them to workers, monitors the progress, and runs the day-to-day of the business.

Entrepreneurs love to build businesses more than they love to perform the functions within the business that makes the money.

It doesn’t mean they don’t perform those functions, it means they have others who also perform them, who are creating revenue for the entrepreneur that is greater than the income he or she could create for themselves if they were merely a small business owner.

So, once you know whether you are a small business owner or an entrepreneur, you are ready to build your business, to make it create more income, and/or more wealth.

You are ready to become a leader rather than just the producer you were when you started.

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Great leaders surround themselves with great and skillful people. As leaders, we should want for every person in our care to be excited about getting up in the morning and coming to work. If we can help them find this, we won't have to motivate them.

First impressions matter and one of the best ways to introduce yourself is by using the elevator speech technique. This technique is colorful, memorable and is guaranteed to grab the attention of your interviewer.

Hiring an applicant can prove to be very expensive if a proper pre-employment screening is not done before hand. The employee might have falsified their education background, previous employment details, or criminal history. The best way to check for these things is through a pre-employment screening.

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