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    nage their inbound calls during normal business hours & after business hours.

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    Specialty Answering Service, the leading internet based live operator answering service, released today an independent study showing the ineffectiveness of voicemail versus call center applications. This brief synopsis article and the results herein are the culmination of a 6 month study on the subject of live small to medium sized businesses using voicemail or live operators to manage their inbound calls during normal business hours & after business hours.

    To remain unb

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    d today an independent study showing the ineffectiveness of voicemail versus call center applications. This brief synopsis article and the results herein are the culmination of a 6 month study on the subject of live small to medium sized businesses using voicemail or live operators to manage their inbound calls during normal business hours & after business hours.

    To remain un

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    tions. This brief synopsis article and the results herein are the culmination of a 6 month study on the subject of live small to medium sized businesses using voicemail or live operators to manage their inbound calls during normal business hours & after business hours.

    To remain un

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    on the subject of live small to medium sized businesses using voicemail or live operators to manage their inbound calls during normal business hours & after business hours.

    To remain un

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    nage their inbound calls during normal business hours & after business hours.

    To remain unbiased in our results, we acquired a random sample of 100 business via yellow page resources. The group was divided into thirds (Group A calls answered by voicemail, Group B calls answered by Answering Service, Group C Calls answered by business owner 24/7). The summation of the results is as follows: 1) Highest customer satisfaction and new customer acquisition reports & records

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