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Communication And Flexibility Are The Best Pandemic Medicine
Companies can survive the massive disruption of a pandemic—but only if they take steps now to inoculate against the threat of contagious misinformation and fatal chain-of-command breakdowns.That warning comes from o

estselling "UP Your Service!" and founder of "UP Your Service College". Visit www.UpYourService.com for more such Customer Service articles, subscribe to his Newsletter, or to buy his bestselling Books, Videos, Audio CDs on Customer Service from his secure

Take Care of Your Qualatex Balloons
Make someone special smile when you carry a colorful balloons bouquet! Balloons create enriching excitement and let everyone know something very special is happening. A balloon professional could help you create the perfec

One of my students was looking for his room on the second floor of his hotel in London, United Kingdom.

The corridor was being renovated and all the wall signs had been taken down. The guest saw a member of the hotel staff and asked, ‘Where can I find room 264?’

The staff thought for a moment and replied, ‘Between room 263 and 265,’ and then walked off.

It took the customer a moment to realize the absurdity of what he had just heard. By the time he turned for better guidance, the staff member was gone.?

Key Learning Point
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Your customers may require more than technical data to fulfill their wants and needs. Data only becomes useful information when it connects with human concerns.

Action Steps
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Give your customers support, coaching, application guidelines, hand-holding, respect, encouragement and practical, useful advice. Make sure they get what they need: assistance, not just answers.

Ron Kaufman is an internationally acclaimed educator and motivator for partnerships and quality customer service. He is author of the bestselling "UP Your Service!" and founder of "UP Your Service College". Visit www.UpYourService.com for more such Customer Service articles, subscribe to his Newsletter, or to buy his bestselling Books, Videos, Audio CDs on Customer Service from his secure

Four Easy Steps to the Career of Your Dreams
Have you ever wondered if it would be possible to find the career of your dreams? What if you could --- without consideration to the education, talent, or attributes you feel might be needed --- design a future for yoursel

lied, ‘Between room 263 and 265,’ and then walked off.

It took the customer a moment to realize the absurdity of what he had just heard. By the time he turned for better guidance, the staff member was gone.?

Using Keywords to Find Legitimate Telecommuting Job Leads
Many people are choosing telecommuting as an option to bring in an income while being at home. Whatever the reasons that we choose to work at home, the one thing we all have in common is the problem of locating legitimate

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Your customers may require more than technical data to fulfill their wants and needs. Data only becomes useful information when it connects with human concerns.

Is it Time to Pass on Your Wisdom? Are You Ready to be a Mentor?
The busiest month of the year is looming, you’ve three admin projects outstanding and one of your staff has just handed in their notice... You’ll now be working late for weeks! There must be another way?Unlike the

port, coaching, application guidelines, hand-holding, respect, encouragement and practical, useful advice. Make sure they get what they need: assistance, not just answers.

Commercial Paper Shredders
Commercial paper shredders are a perfect solution to meet the paper destruction needs of banks, government offices, other offices, and home. Most commercial shredders are designed to shred up to 80 sheets of paper at a tim

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Outdoor advertising is enjoying a surge in popularity largely due to its relative cost effectiveness at reaching large numbers of people when compared to other mass media such as broadcast or print. Find out how to make the most of your phone words in this popular emerging media and follow these handy hints to make your outdoor advertising spend work harder.

Your cover letter sells you as the potential hard-worker. A well-written cover letter grabs the attention of an employer easily and may be an essential aid for getting you an interview.

Consultants are often involved in a change in job assignments. Some jobs take more time then others. Some consultant have different assignments at the same time, but a new assignment always brings a introduction period with it. Not only consultants, but everyone involved in a job switch will be faced with such a transition. How should you handle such a period?

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