Tags |
|
|
Links |
|
|
Member You - Customer Service Mistakes Can Be Entrepreneurial Opportunities!
I didn’t realize how bad service had become until recently when I tried to get a brand new dryer repaired under warranty.I did everything right. In fact, I didn’t even press to get an earlier appo
He wou
Have you had it? Are you tired of the same interactions that are increasingly stressful and less productive? Have you talked to your co-workers about making a change but another month passes and nothing
Expecting to get exactly what I had purchased twice during the past three weeks, I quickly dialed the phone and recited my order:
“I’ll have the three medium pizzas with unlimited ingredients. Here’s how I’d like them. Two with triple mushrooms, and one with double pepperoni, and a single serving of mushrooms, onion, and beef, please.”
“We can’t do that,” the voice responded flatly.
“Why, not?” I shot back. “What’s the problem?”
“You can’t double one ingredient. They have to be different ingredients,” he claimed.
“You must be in MANAGEMENT, am I right?” I challenged, knowing only a dumb bureaucrat could enforce such a senseless rule.
He went on to inform me that my last two orders were placed with front line employee rule breakers who “Shouldn’t have done that.”
I tried to reason with him, pointing out that if I put ten different ingredients on a pizza, which I understood he’d permit, this would cost his enterprise far more than a triple dollop of mushrooms or double pepperoni.
He woul
It has always been a mystery to me why certain chief executive officers do such a poor job hiring key executives for their management teams.A lot of folks would agree with the idea that a company'
“I’ll have the three medium pizzas with unlimited ingredients. Here’s how I’d like them. Two with triple mushrooms, and one with double pepperoni, and a single serving of mushrooms, onion, and beef, please.”
“We can’t do that,” the voice responded flatly.
“Why, not?” I shot back. “What’s the problem?”
“You can’t double one ingredient. They have to be different ingredients,” he claimed.
“You must be in MANAGEMENT, am I right?” I challenged, knowing only a dumb bureaucrat could enforce such a senseless rule.
He went on to inform me that my last two orders were placed with front line employee rule breakers who “Shouldn’t have done that.”
I tried to reason with him, pointing out that if I put ten different ingredients on a pizza, which I understood he’d permit, this would cost his enterprise far more than a triple dollop of mushrooms or double pepperoni.
He wou
When you read the glossies have you ever wondered how these real-life effects are produced? It is the result of technology, digital printing to be precise. Digital printing is a process which uses electr
“Why, not?” I shot back. “What’s the problem?”
“You can’t double one ingredient. They have to be different ingredients,” he claimed.
“You must be in MANAGEMENT, am I right?” I challenged, knowing only a dumb bureaucrat could enforce such a senseless rule.
He went on to inform me that my last two orders were placed with front line employee rule breakers who “Shouldn’t have done that.”
I tried to reason with him, pointing out that if I put ten different ingredients on a pizza, which I understood he’d permit, this would cost his enterprise far more than a triple dollop of mushrooms or double pepperoni.
He wou
From the very beginning of the industry, real estate infomercials have been very successful. There’s something about the idea of making money in real estate that appeals to a lot of people.In fact
He went on to inform me that my last two orders were placed with front line employee rule breakers who “Shouldn’t have done that.”
I tried to reason with him, pointing out that if I put ten different ingredients on a pizza, which I understood he’d permit, this would cost his enterprise far more than a triple dollop of mushrooms or double pepperoni.
He wou
Let’s say you have an auto business up and running and you are looking to make more money, but adding on new services. You are not sure what you want to do, but you have a pretty good customer base and y
He wouldn’t bite, even after I said I’d call Pizza Hut and award them my business.
“Mistakes” that customer love, providing they don’t break the bank, are glorious entrepreneurial opportunities.
I believe it was a customer who made the imaginative suggestion to the druggist who concocted Coca-Cola.
He asked this revolutionary question: “Why don’t you bottle it?”
If doubling the ingredients on a pizza can make people buy more of them, isn’t this a blessing?
HTTP = HTML link (for blogs, profiles,phorums):
<a href="http://www.memberyou.net/article/14741/memberyou-Customer-Service-Mistakes-Can-Be-Entrepreneurial-Opportunities.html">Customer Service Mistakes Can Be Entrepreneurial Opportunities!</a>
BB link (for phorums):
[url=http://www.memberyou.net/article/14741/memberyou-Customer-Service-Mistakes-Can-Be-Entrepreneurial-Opportunities.html]Customer Service Mistakes Can Be Entrepreneurial Opportunities![/url]
Related Articles:
Day Trading - The Ultimate Work-From-Home Job?
Introducing Coaching Into an Established Culture
Bookmark it:
|